Jobillico

Sign in

This recruiter is online.

This is your chance to shine!

Apply Now
CENTURA

Coordinator, Customer Service

5885, chemin de la Côte-de-Liesse, Saint-Laurent,QC
  • To be discussed

  • 40.00 h - Full time

  • Permanent job

  • Day

  • 1 position to fill as soon as possible

Apply Now

Benefits

Reporting to the Customer Service Supervisor, the incumbent must ensure that high quality customer service is provided. He must ensure and participate in the smooth running of the activities of his department.

TASKS AND RESPONSIBILITIES

  • Respond to calls and emails from our commercial customers wishing to order material for their construction projects;
  • Enter quotes and customer orders into the system, modifying them as needed;
  • Perform a close follow-up of orders;
  • Provide end-of-project documents on our products;
  • Analyze customer needs in order to recommend the appropriate products;
  • Work in partnership with the sales and credit departments;
  • Ensure adequate communication with other departments to provide high quality customer service.

WORKING CONDITIONS

  • Competitive salary;
  • Comprehensive group insurance program paid 100% by the employer;
  • Group RRSP with employer contribution;
  • Free parking and public transportation nearby;
  • Full gym;
  • Social committee, employee discounts.

Work environment

Work environmentsCENTURA0
Work environmentsCENTURA1
Work environmentsCENTURA2
Work environmentsCENTURA3

Requested skills

REQUIREMENTS AND SKILLS
  • Know how to manage a large flow of calls and emails while ensuring the necessary follow-ups;
  • Have accumulated 1 to 2 years of relevant experience in customer services;
  • Fluency in French and English (to support and collaborate with English-speaking customers and stakeholders);
  • Intermediate knowledge of the Office Suite;
  • Knowledge of Epicor's P21 software, an asset.

Requirements

Level of education

College

Diploma

undetermined

Work experience (years)

0-2 years

Written languages

Fr : Advanced

En : Advanced

Spoken languages

Fr : Advanced

En : Advanced

Apply Now

More similar jobs like "Coordinator, Customer Service"

See more similar jobs

Search more jobs

We create the perfect match

Jobillico displays the best jobs that fit your profile.

Upload your resume

job seekers also viewed.

See more >

Send by email

You must fill in all of the fields

(Please use the semicolon as email separator.)