Description
Every day, our team of enthusiasts makes a difference to residents. The 'human for human' relationship is at the heart of our approach and corporate philosophy. Furthermore, the success of COGIR Immobilier is based on good teamwork between the different departments and on all the people who have joined the company for over 25 years.
POSITION DESCRIPTION:
The Résidence Manoir Outremont is a residence located in the heart of Montreal. It is thanks to our good teamwork and our rigor that we can offer a healthy and safe living environment to all our residents and employees. Together, we ensure that this place continues to shine and make its occupants proud.
Permanent full-time position, 40 hours per week, Monday to Friday, daytime and weekends as needed.
ROLE AND GENERAL RESPONSIBILITIES:
- Assist the immediate superior and other team members in daily and administrative tasks
- Attending meetings of different committees
- Ensure communication and the circulation of information throughout the residence;
- Ensure the quality of services and the cleanliness of the premises, in particular ensuring compliance with norms and standards;
- Hire, train and evaluate employees under your responsibility as well as supervise, motivate and supervise them;
- Maintain good relations with residents
- Note resident requests and follow up
- Participate in the development of the company's objectives, priorities and action plans, in line with the mission and operational and overall objectives of the company;
- Produce required reports
- Provide customer service by analyzing the needs of the residence and residents as well as ensuring the continuity of services offered to residents by employees;
- Receive potential customers
- Respect and track expenses, control petty cash expenses within authorized limits;
- Support the OHS component to ensure that the standards are met;
- Support the general manager in his duties
- administering and maintaining the administrative procedures of the residence;
- Undergraduate university education in administration or any combination of equivalent work experience;
- Experience in the desirable environment;
- A working knowledge of the software system Hopem (an asset)
- A good working knowledge of French and English, both oral and written
- A good working knowledge of Microsoft Word, Excel and Outlook (an asset)
- Management experience
- Minimum 2 years experience in a similar position
- Annual Performance Bonus
- Cellular provided
- Computer is provided
- Free parking
- Free meals
- Yearly salary to be discussed.
- Sick days and time off for family obligations
- Vacation
- Group Insurance
- Social Club activities, gifts and substantial discounts
- Human management approach
- Consistent schedule
- A welcoming and tight-knit team!