Description
SUMMARY OF THE POSITION
Person who is responsible for one or more programs with a view to providing professional assistance for the development of services. She/he conducts research activities that are necessary for identifying and assessing needs and resources. She/he designs and proposes development plans and programs in order to ensure adequate service planning. She/he provides advice concerning the implementation or improvement of programs and/or services. She/he may participate in various teaching or training activities.
SPECIFIC FUNCTIONS
Under the direction of the Coordinator Risk Management, the incumbent has the responsibility to advise on issues of risk management and to provide teams, departments and services, the information necessary to evaluate and manage risk related to the delivery of services of the CBHSSJB.
Coordinates activities to promote risk management and a patient safety culture. Oversees all systems designed to assess and manage risk, and increase safety in the delivery of health and social services.
More specifically:
- Collaborates in the implementation and improvement of the CBHSSJB Risk Management System;
- Develops, implements and updates policies and procedures related to risk management;
- Applies leading practices and recognized techniques related to risk management and sentinel event analysis;
- Provides risk management training to directors, managers and employees;
- Provides support to all levels of management in identifying, analyzing, treating and monitoring risks;
- Support monitoring of the incident/accident declarations and the reporting database;
- Oversees and ensures the follow-up of incident, accidents and sentinel events;
Assist and support managers in disclosing incidents and accidents to clients and their relatives;
Provides support to all levels of management in establishing an action plan to follow up incidents, accidents and sentinel events;
- Creates presentations and reports relating to risk management and patient safety;
- Formulates and presents the quarterly incident/accident reports to the Risk Management Committee;
- Oversees the meetings, workgroups and committees related to risk management as required;
- Manages risk indicators, analyzes trends, creates dashboards and issues recommendations to the appropriate levels of management;
- All other tasks required by immediate supervisor.
REQUIREMENTS
Education:
- Bachelor degree in administration, human sciences or social sciences, or any other pertinent disciplines.
- Master's degree, an asset;
- Member of a professional order, an asset.
Experience:
- Minimum of three (3) years of experience relevant to the responsibilities of the job.
In the absence of a candidate matching the above-mentioned requirements, a candidate with a collegial degree in a relevant discipline such as administration, human sciences or social sciences, or any other pertinent disciplines with five (5) years of appropriate experience may be considered.
Knowledge and Abilities:
- Strong analytical, critical thinking, decision-making, planning and organizational skills;
- Results-oriented, autonomous, flexible, and ability to multitask;
- Strong interpersonal skills and able to effectively collaborate with colleagues, team members, team leader and supervisor;
- Excellent communication skills, both written and presentation;
- Ability to develop and maintain partnerships in various settings;
- Good computer skills MS Office (i.e., Word, Excel, Power Point, etc.);
- Experience with client advocacy, client partnership and quality committees are an asset;
- Experience with data analysis, preparation and presentation of data is an asset;
- Experience with statistical and research methodologies is an asset;
- Familiarity with enterprise administrative and clinical information systems, technologies and databases is an asset;
- Familiarity with statistical computer applications is an asset;
- Familiarity with Accreditation Canada quality frameworks, standards, processes, survey techniques, and practices is an asset;
- Familiarity with quality improvement leading practices is an asset;
- Experience with First Nations or with cross-cultural work is an asset;
- Experience in a remote area, an asset;
- Knowledge of Cree culture, language, communities and social/health issues in Eeyou Istchee is an asset;
- Knowledge of Eenou/Eeyou Pimaatsiiun healing practices and paradigms is an asset.
LANGUAGE* Fluent in English and French;* Fluency in Cree is an asset.
OTHER* Willing to travel to various communities.
