Description
SUMMARY OF THE POSITION
Person who, both inside and outside the establishment, sees to the order, discipline and safety of users and those around them, and intervenes physically when the situation requires it . They perform security rounds. They accompany users on their travels and may be called upon to drive an establishment vehicle. They observe the behavior of users and report the information to those responsible. They perform summary physical or material searches according to established protocols.
SPECIFIC FUNCTIONS
a) Person who, in accordance with existing policies, ensures the protection and well-being of all the users and employees at Wiichihiituwin department (Espresso hotel):
- She/he reports incidents to the persons in charge;
- She/he intervenes in emergency situations;
- She/he provides assistance to employees when clients become overly aggressive and endangering the well-being of others and self by applying the necessary restraining measures;
- She/he provides constraint and continual supervision to clients when restraining and isolation measures have been applied;
- Be able to identify when an emergency or crisis occurs and to apply the preventive or restrictive measures;
- Assists in the enforcement of the rules and regulations within the department;
- Make the necessary reports pertaining to major incidents and offences against self, other and property.
b) She/he greets people entering the department, provides surveillance, ensures the protection of users and responds to their needs.
c) The incumbent delivers the meals to the clients' rooms.
d) She/he cleans the common spaces such as hallways, elevators, etc.
e) She/he ensures the application of all sanitary measures at the request of the employer and/or of Public Health.
f) The incumbent performs any other tasks requested by their immediate supervisor.
REQUIREMENTS
Education:
- High School Diploma;
- Certificate in the field of the security industry;
- Holder of the Nonviolent Crisis Intervention training or willingness to follow it is an asset.
Experience:
Three (3) years of relevant experience.
Knowledge and Abilities:
- Self-control;
- Sense of observation;
- Ability to work with the targeted clientele;
- Attentive to details;
- Communication skills;
- Sense of accountability, resourcefulness and vigilance;
- Autonomous, flexible and discrete.
LANGUAGE* Fluent in English;* Fluency in Cree or French is an asset.
OTHER
All JBNQA Cree beneficiary hired to work for the Wiichihiituwin direction either at the Montreal or the Val d'Or or the Chibougamau point of service are entitled to the following benefits:
- Isolation premium based on their affiliate community
- Retention premium (if applicable)
- Reimbursement of the moving and storage fees
- Three (3) or four (4) return flights per year for the employee and their dependants to go back to their affiliate community via CBHSSJB's charters, according to the collective agreement.
