Manager, Payments Strategy & Implementation - Elevate Program 2025

Payments is one of the core focus areas of Deloitte’s Financial Services group with a significant practice in Canada. We have one of the largest, most focused and successful global payments teams in the industry - we are a recognized leader in the Payments space. Our clients span large Canadian banks, the payment networks and FinTech players - from retail, business, and wholesale banking. We advise senior executives on maximizing the business value of payments, by leveraging technology. Our end-to-end services cover the range of technology challenges, from defining technology strategy, evaluating technology architecture to measuring and supporting our clients through strategy to execution. We help clients align their business and technology strategy, achieve their business objectives and transform their payments capabilities to deliver value to their customers.
We are looking for candidates that have a strong background in retail, corporate and wholesale payments with experience in payments technology including payments architecture, interfaces to domestic and global payment rails, payments hubs, and core payment platforms. A successful candidate will also have knowledge of the broad payments landscape, ecosystem participants, domestic and global payment trends, and emerging payment technologies.

• Deliver exceptional client service by maximizing results and driving high performance from people, while also fostering collaboration across stakeholders and businesses.
• Manage the overall client engagement by identifying and addressing client needs and business challenges, conduct interviews and facilitate workshops, manage day-to-day interactions with clients and internal stakeholders, and developing the recommendations to address clients’ business and technology challenges.
• Nurture and develop trusted client relationships and developing your reputation as a trusted advisor.
• Lead aspects of the proposal development cycle; contribute to the development of proposal technical content, sales presentation, market positioning, and proposal presentations, and assisting in business development activities.
• Participate in the development of market-valued intellectual capital and perspectives in the payment's domain; contribute to the development of methodologies and market assets.
• Develop high-performing teams by providing coaching and mentoring to junior practitioners.

• Bachelor’s or master’s degree with outstanding academic credentials and 6+ years of progressive and relevant consulting or industry experience
• Minimum 6 years of relevant experience in retail or corporate payment products, digital payments, payment technology, or leading critical payment business or technology initiatives
• Strong technology knowledge of payment systems including payments architecture, payments processing systems, payments hubs, external payment rails (e.g., ACH, EDI, Interac, SWIFT) and core platforms
• Knowledge of payments schemes across domestic (e.g., ACSS, Lynx / HVPS, ISO 20022, Interac, RTR), cards (e.g., VISA, MasterCard), and global networks (e.g., SEPA, SWIFT)
• Experience with technologies relating to blockchain, digital wallets, APIs, RPA
• Proven program management skills with the demonstrated ability to lead large and complex transformational program and initiatives, in a multi-stakeholder environment
• Experience providing service excellence, overseeing the quality of client deliverables and effectively managing teams and day-to-day relationships to ensure exceptional performance
• Strong analytical skills and creative problem solving skills, flexibility to thrive in an ever-changing environment, and a “get it done” attitude
• Ability to storyboard, develop and present information to senior executives
  

The salary range for this position is $84,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.