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Équipements adaptés Physipro inc.

Customer service agent

370, 10e Avenue Sud, Sherbrooke,QC
  • To be discussed
  • 36.00 to 40.0 h - Full time

  • Permanent job

  • Day

  • 1 position to fill as soon as possible

Benefits


Expanding company. Dynamic equis. Medical domain. Valuation. Possibility of advancement. Flexible hours. Do you want to live a new work experience where respect, flexibility, team spirit reign and where the human being is at the heart of the concerns of the company? Stop looking, we are hiring team players like you at Physipro!

Physipro is a Sherbrooke team that makes the difference in the lives of people with reduced mobility internationally.


Under the supervision of the Sales Director, the Custtomers Service Agent is responsible for providing Physipro's English-speaking and French-speaking clientele with personalized service tailored to their needs.

He or she develops close relationships and trust with the various business partners. From submission to invoicing to after-sales service, the customers Service Agent ensures rigorous follow-up to his customers and providers in each of these stages and emphasizes the satisfaction of those this.

In addition, the Sales and customers Service Agent collects customer feedback and suggestions that will enable continuous improvement of our management processes.

Work environment

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Requested skills

  •  Being an organized and responsible person;
  •  Demonstrate professionalism and seriousness;
  •  Know how to manage priorities and pressure;
  •  Have excellent communication skills in both French and English, both orally and in writing;
  •  Have a very good knowledge of the MS Office suite (Excel, Word, Outlook, PowerPoint).
  • Have good aptitudes for team work.

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.


Requirements

Level of education

Professional

Diploma

DEP

Completed

Work experience (years)

3-5 years

Written languages

Fr : Advanced

En : Advanced

Spoken languages

Fr : Advanced

En : Advanced