Resident Services Aide

Job Description
Resident Services Aide
Full-Time (Days & Evenings)
Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of long-term care and home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 team members are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.
Applications are invited to apply for the positions of Resident Services Aide, to work in our 175-bed long-term care home located in Oshawa, Ontario.

Reporting to the Resident Program Manager, the Resident Services Aide will be scheduled to work directly with residents and in all departments. This includes nursing, support services, administration, and program services. As a valued member of Long-Term Care Services, you will demonstrate a commitment to resident safety by providing quality services in accordance with the organization’s mission and vision. Responsibilities may include resident specific programming, companionship, portering, light resident housekeeping and laundry tasks, meal service, and clerical. This position assumes an active role in the infection prevention and control program and assists with the orientation of new staff as required.
RESPONSIBILITIES & QUALIFICATIONS
Grade 12 Diploma
Experience with an older adult population an asset
Strong customer and resident service skills. Experience in a high paced customer service setting an asset
Flexible and willingness to learn new tasks
Ability to multi-task and adapt to quickly changing priorities
Excellent interpersonal and oral communication skills
Ability to read, write, and follow instructions in English (other languages an asset)
Ability to work well independently with minimal supervision and in a team environment
Adheres to established department policies, procedures regarding quality assurance, fire safety, environment, and infection control
Participates in facility meetings and attends in-service education programs as assigned
Knowledge or willingness to learn environmental cleaning, check supplies and inventory and replenish, assist with dining clearing dishes and wiping tables, garbage removal
1:1 recreational activity and any other duties by supervisor or delegate
Ability to stand, walk, squat, reach, lift for significant periods throughout the shift.
Ability to work safely, following established safety practices and procedures

Must be able to work Variable Hours & Weekends
in accordance to the Collective Agreement and the needs of the

Time Type:

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.