Administrative Support Clerk

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Reporting to the Client Care Coordinator and working as a member of the interdisciplinary team, the Administrative Support Clerk provides a variety of administrative and clerical support duties. Performs such duties as typing technical and non-technical material utilizing word processing software, setting up and maintaining filing systems, processing incoming and outgoing mail, faxes and courier documents, maintaining levels of stationery and office supplies, assisting with the intake of clients and providing reception services. Assists with processing Physician/Psychiatric orders, maintaining and compiling statistical records and reports. The Administrative Support Clerk is expected to engage the client and support systems as people with full competence and as full collaborators in service planning, delivery and evaluation.

Education and Experience

Grade 12, completion of an Office Administration Certificate, plus one years recent, related experience, or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to communicate effectively, both verbally and in writing.
• Physical ability to carry out the duties of the position.
• Ability to work independently and in cooperation with others.
• Ability to operate related equipment.
• Knowledge of Computers including related software - e.g. word, file management; windows.
• Ability to organize and prioritize work.
• Ability to type 45 wpm.
• Business writing skills.
• Knowledge of general office procedures.
• Ability to establish rapport with clients.
• Knowledge of medical terminology.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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