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Fraser Health Authority

Clerk, Rehabilitation Services

Fraser Health Authority

Surrey, BC

  • Number of positions available : 1

  • To be discussed

  • Starting date : 1 position to fill as soon as possible

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Salary

The salary range for this position is CAD $27.10 - $27.10 / hour
Job Summary

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

 

Connect with us!

 

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. 

 

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.

 

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Detailed Overview

The Clerk, Rehabilitation Services schedules and books patient appointments and registers and admits patients for rehabilitation within the program. Performs a variety of related clerical duties such as typing materials, preparing invoices for patients, performing reception duties, setting up and maintaining files, timekeeping, and maintaining office supplies and records.
Responsibilities


  1. Schedules and books patient appointments by receiving appointment requests, making follow up appointments, assigning and adjusting dates and times in accordance with established guidelines, maintaining patient wait list, contacting doctor's offices, patient or unit to confirm patient appointment and directing patients to the appropriate area.
  2. Registers and admits new patients for rehabilitation within the program by obtaining and entering patient information, contacting referral agencies such as doctors and health care facilities to verify patient information, and completing admission and other required forms.
  3. Sets up and maintains filing systems for various department records. 
  4. Types a variety of technical and non-technical documents such as correspondence, reports, minutes of meetings, medical billings, statements and forms from draft and/or dictation; composes correspondence as directed.
  5. Performs clerical duties such as answering the telephone, taking and relaying messages, re-directing calls to the appropriate department, responding to general inquiries, maintaining supplies, preparing requisitions for signature, and collecting and distributing mail.
  6. Maintains and updates various records including department activities and statistics and prepares related summary reports.
  7. Provides patients with invoices for materials/supplies purchased, according to established guidelines.  As required, collects monies and issues appropriate receipts, submitting monies and documentation to the Accounts Receivable Department.
  8. Arranges meetings as directed, books meeting rooms, types and circulates notices and agendas.  Records, transcribes and distributes minutes of meetings.  Maintains appointment calendar for program as required.
  9. Performs timekeeping by completing payroll sheets, entering payroll information into the computerized system, submitting to payroll and processing payroll corrections as necessary.
  10. Performs other related duties as assigned.

Qualifications

Education and Experience

Grade 12 and two years' recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

  • Ability to keyboard at 45 wpm.
  • Knowledge of medical terminology.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to perform the duties of the position.
  • Ability to organize work.
  • Ability to operate related equipment.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

 

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

 

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

 

Together, we are the heart of health care.

 

Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor

 

IMPORTANT: Recruitment scam warning

Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.

Requirements

Level of education

undetermined

Work experience (years)

undetermined

Written languages

undetermined

Spoken languages

undetermined

Internal reference No.

102833

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