Clinical Leader - Project & Change Management - New Surrey Hospital & Cancer Centre

Fraser Health is one of Canada's largest and fastest growing health authorities! We have over 25,000 employees, 2,500 physicians and nearly 6,500 volunteers. We serve more than 1.6 million people - over one third of the entire population in British Columbia.

Join us on an exciting project and make history!

The New Surrey Hospital and BC Cancer Centre is a landmark project.  Located on a greenfield site, this project will be the first net new hospital in BC in nearly 20 years.  If you are passionate about leadership, innovation and project management, we want you to bring your outstanding skills to our team.

The project is complex and involves the integration of a community hospital with a regional cancer centre under one roof.  The project will be constructed in a single phase and is anticipated to complete in late 2029.  This future focused hospital promises to be progressive not only in its clinical care delivery but also in its infrastructure design. When complete, the new facility will feature key acute care services including virtual health, inpatient, outpatient, emergency and surgical services integrated with a cancer centre focused on cancer care, treatment, research and education.

Are you passionate about making a difference? Are you innovative, energized by ever-new challenges, and the opportunity to do things differently? Bring your expertise in strategic leadership and transformational change to this role as Clinical Leader, Project & Change Management. This is your opportunity to apply creativity, skill, intuition and perseverance to inspire, and get results. To build something big. Something meaningful for tomorrow. And to create lifelong memories and relationships along the way. Join us.

Position Highlights

Are you passionate about leadership, program planning and establishing excellence in the clinical field? If so, bring your operational knowledge of inpatient and outpatient clinical services to this senior Leader role. As a leader, you will be responsible for the successful implementation of clinical project deliverables which incorporate new service and care delivery models and programs which are well-defined, operationally feasible, appropriately resourced and effectively implemented. As an advocate for clinical operations, you will also liaise with clinical operations professionals in the development of the functional clinical space.

Build your career experience as you:

• Ensure project objectives are accomplished through effective clinical project planning, integration, implementation, management, and commissioning transition initiatives.
• Lead and plan the process for the development of all clinical and clinical service delivery plans to identify current and future program service requirements. Work closely with clinical and operations teams including physicians, clinical leaders and other health care providers to identify and plan program and service requirements and to review and integrate service delivery models, clinical standards and operational guidelines for each of the assigned clinical services.
• Provide direction on the development of integrated project charters, schedules and work plans to ensure successful implementation.
• Own the process for developing, confirming and delivering the clinical specifications; ensures integration of clinical planning and decision-making with the equipment and IM/IT planning components of the project.
• Negotiate and facilitate consensus with key partners such as Integrated Redevelopment Operations Committee (IROC), FH leadership, Project leaders, contractors, and vendors.
• Prepare recommendations on clinical services/program structure and resources required for approval; develops status reports, scope changes or decision requests as required.
• Provides overall leadership, direction and supervision to assigned team members using effective management and leadership techniques including coaching, mentoring, skill and leadership development, performance management and team building
• Lead development, maintenance and distribution of reports in relation to project management controls
• Build strong relationships with the team, vendors, stakeholders, & ensure the delivery of effective, client-focused services

We will be looking for you to have the following:

• Master’s degree in a health related discipline.
• Seven (7) years recent related experience in dynamically more complex management roles in a clinical related area,
• Five (5) years recent operational experience in health care project planning/development with a focus on acute care service planning, integration and/or redesign

An equivalent combination of education, training and experience may be considered.

This Regular Full Time opportunity will be based out of our project site office at 18050 James Hill Drive in Surrey, BC.

We are proud of the innovation, dedication, teamwork and tenacity of our physicians, employees and volunteers. More than any building or technology, it's our people who make Fraser Health distinct.  We value diversity in the work force and aim to maintain an environment of Respect, Caring & Trust. 

Apply now to find out more about this role including our competitive salary and benefits packages, many opportunities for advancement within the organization and to learn about the exciting strategic direction and growth of Fraser Health!

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Clinical Leader, Project & Change Management works collaboratively with internal /external stakeholders/partners to facilitate operational priorities by providing strategic clinical project and change management leadership, expertise and support to the overall Redevelopment Project. Leads and manages the planning, procurement, evaluation, design, development, coordination and implementation of the change management strategic plan, project and change management initiatives as well as the commissioning and transitioning processes.

This role is responsible for project and change management coordination and implementation of strategic on-site projects and functions, leading process improvement, and supporting site/project priorities to facilitate the transition into new and/or renovated facilities. Develops and implements standard methodologies including project and change management tools (charters, project plans, risk management plans, communication plans) and improvement tools to achieve and sustain improved performance across the site.

Works in close collaboration with key departments/partners to develop and optimize functional space planning, ensures related services and programs for the designated departments are well defined, operationally feasible, appropriately resourced, coordinated and implemented. Builds alliances with leaders within cross-functional areas, including but not limited to quality, equipment planning, operations, and information technology related to the designated areas(s). Provides leadership and HR operational management to assigned staff including budget management for the department/area.

Education and Experience

Masters degree (or equivalent undergraduate degree plus related experience) in a clinical health science discipline, plus seven (7) years clinical project & change management planning experience in complex, multi-disciplinary projects involving a wide range of stakeholder/partner groups; or an equivalent combination of education, training and experience.

Certification in Project Management (PMP) and/or Change Management (PROCI) is a preferred asset.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• A detailed understanding of strategic planning and program/service/department operational plans goals, objectives, strategies and priorities.

• Comprehensive knowledge of health care delivery systems.

• In-depth knowledge of organizational change management methodologies, tools and approaches.

• Extensive knowledge of project management principles, practices, methods, standards, tools and techniques.

• Practical knowledge of and ability to use a variety of office automation software such as Microsoft Office (Word, Excel, PowerPoint, Project and Access).

• Practical knowledge of and ability to implement automated Project Management tools.

• Results oriented with the ability to execute strategy across large complex organizations.

• Demonstrated ability to bring together and lead diverse groups in a collaborative manner.

• Demonstrated ability to communicate effectively, both verbally and in writing, with all levels of the organization.

• Effective facilitation skills and the ability to motivate and influence leaders.

• Advanced skills in critical thinking, complex problem solving, planning, project management, change management and group processes.

• General knowledge of current health care issues and trends.

• Demonstrated ability to develop and oversee project communications strategies.

• Demonstrated ability to work independently and in collaboration with others.

• Demonstrated ability to develop and maintain effective working relationships with internal and external stakeholders.

• Demonstrated ability to lead and manage staff.

• Demonstrated ability to function effectively in a highly dynamic environment with changing priorities and deadlines.

• Demonstrated ability to organize, prioritize and achieve work-life balance.

• Physical ability to perform the duties of the position.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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