Lead, Health Informatics

Salary

The salary range for this position is CAD $45.46 - $65.35 / hour
Job Summary

We are proud of the innovation, dedication, partnership and tenacity of our physicians, employees and volunteers. More than any building or technology, our people make Fraser Health distinct.

• Effective October 26th, 2021 all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.

 

The Virtual Infrastructure team at Fraser Health is seeking a Virtual Desktop Infrastructure (VDI) Engineer to join our dynamic team. This role involves designing, developing, and managing virtual desktop infrastructure, and related systems. As a VDI Engineer, you will ensure the smooth functioning of our organization's virtual desktop platform, collaborating closely with developers, architects, and system administrators to design, implement, and maintain virtual desktop solutions.

Key Responsibilities:

• Design, deploy, and manage virtual desktop infrastructure (VDI) solutions using technologies such as Azure Virtual Desktop (AVD), Citrix, and Remote Desktop Services (RDS)
• Provide expert support and administration for virtual desktop environments, ensuring high availability and performance
• Collaborate with cross-functional teams to assess and implement optimal VDI solutions
• Troubleshoot and resolve issues related to virtual desktop environments and associated infrastructure
• Develop and maintain documentation for VDI use cases, workflows, and standard operating procedures
• Utilize your excellent communication skills to convey technical messages to audiences of diverse backgrounds
• Stay current with industry trends and advancements in virtual desktop technologies to continuously improve our VDI solutions
• Leading and coordinating operational projects

Are you motivated to join us? We will be looking for you to have the following:

• Bachelor's degree in Computer Science/Engineering, Information Technology, Cloud Computing, Networking, or Telecommunications; Bachelor’s of Science with a technology focus; or 5 years of related work experience
• Experience with Virtual Desktop environments (AVD, Citrix, RDS etc…)
• Experience with Azure or AWS cloud technologies
• Experience leading, coordinating or managing projects
• Meeting facilitation and presentation experience
• Microsoft Office skills (Word, Excel, PowerPoint, Teams, etc…)

An asset to this role would be:

• Azure Virtual Desktop, Citrix, or cloud certifications
• Desktop or thin client management experience
• Application packaging and deployment experience
• Group policy management experience (Intune or GPMC)
• ServiceNow knowledge
• ITIL or PMP certification

We currently have a vacancy for this role. We offer the option of hybrid work from home and within our office based at Central City Tower in Surrey, BC, with access to rapid transit, shopping, restaurants, on-site gym and other amenities.

Does this sound like an excellent role for you? If so, here are more reasons why you should apply:

• A career with FH will offer you the opportunity to be a part of a dedicated team of experts in a dynamic and rewarding health care environment.
• We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 40,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Are you ready to take the next step in your career? Apply today so we can continue the conversation and make a difference in the communities we serve. We value diversity in the work force and aim to maintain an environment of Respect, Caring & Trust.

• Curious to know what it’s like to work here? Like us on Facebook(@fraserhealthcareers), follow us on Twitter & Instagram(@FHCareer), or connect with us on LinkedIn(fraserhealthcareers) for first-hand employee insights

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Lead, Health Informatics is responsible for leading and managing assigned projects, providing leadership to team members and applying appropriate change management strategies as part of a project.  Provides advice, guidance, and direction to an assigned portfolio in the areas of knowledge management, and decision support; in clinical and corporate business areas which includes the development and implementation of application architecture. Provides expertise on enterprise-wide projects, serves as back up to the Portfolio Manager in the area of team leadership.
ResponsibilitiesQualifications

Education and Experience

Bachelor's degree in Health Information Science or Computer Science, Software Engineering or related field or equivalent combination of education, training, and experience. Five (5) years of recent experience with business and systems analysis including experience as a project manager. Experience with health and corporate information systems.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Ability to provide leadership to a variety of project teams in an environment that constantly changes and that has fluctuating priorities.
• Knowledge of information management, health informatics, business processes, technologies and applications.
• Knowledge of all components of a technical architecture.
• Ability to translate business and/or clinical needs into application architecture requirements.
• Ability to quickly comprehend the functions and capabilities of new technologies.
• Demonstrated knowledge of the project management process and the systems development life cycle.
• Demonstrated decision making ability within complex and diverse issues.
• Demonstrated superior skills in data research, gathering, modeling, and business and systems analysis.
• Ability to organize work, problem solve, multitask and meet deadlines.
• Physical ability to perform the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

 

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

 

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

 

Together, we are the heart of health care.

 

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IMPORTANT: Recruitment scam warning

Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.