Lead, Quality Improvement and Patient Safety

Are you passionate about quality improvement when it comes to the healthcare of our communities? If so, bring your knowledge of quality improvement principles, methods, and tools to a role where you can really make a difference. As a Lead in Quality Improvement (QI) & Patient Safety (PS) you will support various patient safety and improvement initiatives in Fraser Health by working in collaboration with the clinical programs.

Build on your education and career experience as you:

• Collaborate with health care leaders and physicians to provide leadership and quality improvement expertise to teams in the planning, implementation, and evaluation of improvement initiatives designed to improve quality of care, service utilization, safety, and risk reduction.
• Identify learning needs of teams related to QI/PS methodology, tools, and system processes. Develop, implement, and evaluate education resources to meet those needs.
• Consult, guide, and support to teams in the use of tools and mechanisms to plan, test, measure, monitor, and evaluate initiatives designed to improve patient care outcomes.
• Facilitate and coach teams in the development, monitoring, and analysis of key performance indicators.
• Provide expert support for analysis of multiple sources of data in order to promote a balanced approach for identifying and acting on improvement opportunities.
• Lead in the development and implementation of client safety and risk indicators, alert systems, and other risk prevention strategies.
• Perform other related duties as assigned.

Are you passionate about joining our team? We will be looking for you to have:

• A level of education, training and experience equivalent to a Master's Degree in a health care related field.
• Five (5) years' recent, related experience in health care services leadership in progressively more responsible and varied roles, including a minimum of two (2) years’ experience in the following areas of patient safety and quality improvement: patient safety education, reporting and follow-up; quality improvement knowledge and experience with development, implementation, evaluation and sustainment of quality improvement initiatives; knowledge and experience with accreditation processes; and knowledge of and experience with application of change management principles to support local and regional change. Educational preparation in quality improvement, certificate in quality improvement.
• Experience in public client relations is an asset.

• An equivalent combination of education, training and experience may be acceptable.

This Regular Full Time position supports Abbotsford Regional Hospital and Langley Memorial Hospital.

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We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. 

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Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Lead, Quality Improvement and Patient Safety (QI/PS), works in partnership with operational and clinical leaders to provide leadership and expertise in the application of quality improvement principles, practices and tools, both at point of care and service and in support of clinical program priorities, in alignment with Fraser Health''s strategic goals. The Consultant promotes the integration and standardization of evidence-based systems and tools with the design of safe, effective, and efficient care delivery processes.

Education and Experience

A level of education, training and experience equivalent to a Master's Degree in a health care related field.

Five (5) years' recent, related experience in health care services leadership in progressively more responsible and varied roles, including a minimum of two (2) years’ experience in the following areas of patient safety and quality improvement: patient safety education, reporting and follow-up; quality improvement knowledge and experience with development, implementation, evaluation and sustainment of quality improvement initiatives; and knowledge and experience with accreditation processes; and knowledge of and experience with application of change management principles to support local and regional change. Educational preparation in quality improvement, certificate in quality improvement, or equivalent training in the use of quality improvement methods and tools.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Demonstrated knowledge of quality improvement principles, methods and tools.
• Demonstrated presentation, facilitation and teaching skills.
• Ability to operate related equipment.
• Proficiency in the use of computer software such as Excel, Visio, PowerPoint.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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