Medical Leader: Physician Quality Leader (PQL)-Chilliwack General Hospital

The Physician Quality Leader (PQL) role is an exciting medical leadership opportunity to provide direction to physicians and other healthcare providers on quality and patient safety initiatives.  The primary goal is improving quality and supporting the reduction of medical/health care errors that contribute to adverse patient outcomes at each acute care site and within programs and networks.  In this role, you will work with fellow physician leaders and other clinical staff to promote physician engagement and build capacity for quality improvement.  You will also collaborate with senior leadership and staff in identifying evidence-based strategies to ensure best practices implementation at the site, within programs and networks.

OVERVIEW

The Physician Quality Leader (PQL) is a physician passionate about fostering a culture of safety in clinical services and establishing evidence-based patient care models to enhance patient safety at their respective acute care site.  This role involves collaboration with the Clinical Quality and Patient Safety Department, senior leadership, department heads, regional leaders, and support systems. The position reports to the Executive Medical Director (EMD), Clinical Quality and Patient Safety, and is part of the leadership team, which includes the Regional Medical Director/Regional Department Head, Local Department Heads, and other medical leads.

You will dedicate approximately seven (7) hours per month to this leadership role, which includes:

• Partnering with the local process improvement coordinator to explore opportunities for quality and process improvements.
• Reviewing patient safety reports and Patient Safety Priorities data with the quality improvement consultant and coordinator, and site medical director.
• Supporting the development of quality improvement/safety projects in areas identified in the Patient Safety Priorities as needing improvement, in collaboration with the quality improvement consultant and coordinator.
• Attending quarterly Patient Safety Priorities Update meetings.
• Producing a semi-annual report with the quality improvement consultant and coordinator, focusing on project outcomes, to be submitted to the executive medical director and executive director of Clinical Quality and Patient Safety.
• Providing a monthly status report to the site medical director and site executive director regarding identified quality improvement/safety projects.
• Presenting updates on quality improvement projects at the Health Services Quality Operational Management Committee (HQOMC) every three months.

The position offers flexible hours, although evening meetings and travel may be required. This is a one-year role.

KEY AREAS OF INVOLVEMENT INCLUDE:

Provide local site leadership to physicians and other health care providers on quality and patient safety initiatives:

• Serve as a lead or advisor for physician driven quality improvement projects and initiatives.
• Work in collaboration with the clinical quality and patient safety department, senior leadership, department leaders, regional leaders and support systems to establish patient care models that are evidence-based and increase the safety of patients, clinicians and other staff.
• Identify quality improvement learning needs and participate in educational activities aimed at developing physician skills in clinical quality and patient safety.
• Facilitate physician participation in patient safety activities.

Support physician related quality reviews/ critical incident reviews:

• Promote a Just safety culture; and model and encourage open and honest communication between physicians and other members of the healthcare team.
• Provide expertise to the critical incident/quality review process through the identification of recommendations and follow up actions.

Serve as a key advisor for decision making/strategic planning for quality improvement and patient safety at the local acute hospital:

• Analyze patient safety indicators and recommend strategies to leadership to improve clinical quality and patient safety.
• Provide clinical representation and input at site quality committee meetings.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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