Senior Consultant, Communications - Capital & Redevelopment Projects

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of 48,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

Join us on an exciting project that will leave a lasting legacy for the community! The $2.4 billion Burnaby Hospital redevelopment project is a multi-phase project that will transform the hospital into a modernized medical and surgical health care campus. It will see two new patient care towers, a new cancer centre, and renovations to existing buildings on campus.

We are seeking a bright, self-starting senior communications consultant to join our redevelopment project team. You will provide strategic and tactical communications support to meet the needs of our internal and external audiences. Your strong writing skills, demonstrated excellence in communications planning, experience in community engagement and change management are essential. Compassion, poise under pressure and a dedication to teamwork will factor in your success.

Some of your skills include:

• Demonstrated skill and ability in professional writing and the creation of compelling articles. Ability to plan and write a broad range of exceptional copy in a variety of media.
• Manage projects on budget and on a deadline.
• Strong interpersonal skills to work cross-functionally with diverse teams. Ability to supervise.
• Build strategic alliances with both internal and external partners including the hospital staff and medical staff, community, and representatives of the media. Demonstrated adherence to ethical, professional and respectful behaviour.
• Thorough knowledge and understanding of the deep understanding of communication concepts, best practices and technical skills required for effective communication with media, patients, families and others involved in and/or receiving health services. Demonstrated skills and ability to create and implement community engagement plans including interface with neighbours and members of the public.

To join our team, you will have

• Bachelor’s degree in a communications, marketing or related discipline
• Five (5) to seven (7) years of experience in communications, preferably in a public sector, health care or a large complex organization.
• Experience in project management and change management is an asset.

Come work with us!

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Chief Project Officer, this position works in close collaboration with the Chief Project Officer (CPO), the Chief Clinical Planning Officer and relevant stakeholders in the development and conduct of communication strategies related to the Re-development Project. .

Responsible to lead the planning, development, implementation and evaluation of communication (and engagement) initiatives, strategies, special events, public and government communication and general information related to the project impacting/relevant to the community, general public and stakeholders. Develops various communications material for distribution both within & external to Fraser Health; evaluates effectiveness of coverage and ensures overall quality, consistency and effectiveness.

Develops, promotes and facilitates a positive awareness and profile for the Redevelopment project and provides best practice expertise to enable active engagement among FH staff, Community, the Foundation, government and other stakeholders. Provides supervision and work direction to assigned staff, as appropriate/required.

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Sound knowledge, understanding and application of communications concepts, strategies and technical skills required in the planning, execution and evaluation of communications plans.
• Demonstrated ability to provide strategic counsel to others.
• Demonstrated ability to plan and write a broad range of copy in a variety of media.
• Demonstrated knowledge of current trends in writing, graphic arts, photographic arts, display/exhibit development and electronic communications such as social media.
• Ability to manage projects on budget and on deadline.
• Demonstrated understanding of the essence and subtleties of communication.
• Demonstrated ability to work both independently and collaboratively in a team environment.
  Ability to plan and coordinate effective media publicity and special events.
• Demonstrated ability to problem-solve and resolve conflicts.
• Demonstrated ability to develop and maintain rapport and effective working relationships with internal and external stakeholders.
• Ability to operate related equipment including applicable software applications.
• Physical ability to perform the duties of the position.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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