Senior Manager, Facilities Maintenance & Operations

Are you a passionate leader who is ready for the next challenge? Bring your proven competences in initiation, judgment and problem solving to this challenging role located at the Surrey Memorial Hospital (SMH). We offer a positive work environment where we support collaboration and innovation. In this role, you will manage and provide direction to a team of skilled trades individuals along with contracted specialized service providers. This facility operates 24 hours a day, 365 days per year, serving the population of British Columbia.

You will provide support to our SMH executive leadership, as a member of their senior leadership team. You will act as the Facilities Management subject matter expert, providing advice on our site infra-structure issues pertaining to the advancement of the campus clinical mission.

Build on your education and career experience as you:

• Establish, develop and implement department goals, objectives and operational requirements consistent with the Facilities Management objectives and RCH’s clinical mission. You will review current operations and develop appropriate systems and processes to reflect effective and efficient facilities operations, improving the delivery of care through innovation and your leadership.
• Develop, implement and handle the annual operating and capital budgets for RCH and QPCC. This includes monthly financial reporting to Fraser Health Finance.
• Manage recruitment, mentoring and professional development of staff and contract employees. You will supervise staff and provide work direction and assignment of duties. You will conduct performance evaluations and coach employees, and identify training/educational requirements.
• Investigate work and/or staff performance issues and initiate disciplinary action. You will be required to participate in grievance processes and other labour relation matters, including labour/management meetings and essential service designation processes for RCH and QPCC.
• Lead development and continuous improvement of maintenance programs. You will apply planning/scheduling techniques and risk-mitigation strategies to ensure effective delivery of preventive, predictive and responsive maintenance.
• Manage contractual agreements for specialized maintenance, grounds and renovation work by: procuring and leading work of external providers, identifying terms of reference, negotiating and monitoring contracts.
• Provide mentorship and feedback to the Facilities Management Planning & Project team on all stages of planning and implementation for all construction and renovation activities scheduled for campus. This includes the following: review of business cases, conceptual plans, design development, schematic designs, specifications and tender documents, construction implementation, commissioning, and post occupancy reviews.

Your background includes:

• Master’s degree in Engineering or a related field
• Seven (7) to ten (10) years recent, related progressive supervisory and management experience in a large complex unionized environment
• An equivalent combination of education, training and experience is acceptable

Preference will be given if you have excellent interpersonal skills, who have the ability to clearly and concisely articulate information with the capability to customize information according to the audience. You have extraordinary technical writing abilities and are proficient in the use of Microsoft Office applications. In addition, you have knowledge of business finances in a facilities management environment.

This Regular Full Time opportunity is located at Surrey Memorial Hospital in Surrey, BC.

Responsible for overseeing the daily operational management and/or maintenance of designated physical plants for the largest regional tertiary and other assigned health site(s) of Fraser Health in a manner consistent with industry best practices ensuring a safe and reliable environment for the delivery of healthcare-related services.

Education and Experience

Master’s degree in Engineering or related field supplemented with seven (7) to ten (10) years’ recent, related progressive supervisory and management experience in a large, complex unionized environment or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Demonstrated working knowledge of building systems, operations and maintenance practices in a complex, multi-site health care environment
• Demonstrated working knowledge of appropriate legislation, relevant laws and by-laws, and provincial/national standards
• Proven initiative, judgment, decision-making and problem-solving capabilities
• Demonstrated ability to take action in a crisis management environment
• Demonstrated ability to lead and coach team members
• Proven ability to develop and maintain rapport with staff and other stakeholders
• Ability to prioritize and meet tight deadlines in a dynamic environment
• Ability to supervise and provide direction to staff, consultant and other contractors
• Ability to work independently and as a member of a team
• Ability to operate related equipment including related software applications
• Physical ability to perform the duties of the position.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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