BRANCH OPERATIONS MANAGER

Would you like to take the reins of operations for a company specializing in industrial lifting and transport?

Boréal Grues Inc. a subsidiary of Groupe Desgagnés and a major player in the Newfoundland and Labrador region, is looking for a Branch Operations Manager to manage and supervise its activities in Labrador City.

Your daily challenges

• Plan and coordinate all operations: managing the fleet of cranes and heavy equipment, organizing teams and rigorously monitoring projects in the field.
• Maintain quality relationships with our customers and partners by responding to the specific needs of each site, guaranteeing impeccable service.
• Oversee the application of safety, quality and maintenance standards, while being a pillar in the promotion of a safe working environment.
• Manage administrative and logistical aspects, working closely with Tessier and Groupe Desgagnés to achieve business objectives.

The benefits of this position

• The opportunity to work on large-scale industrial and maritime projects.
• A place of choice in a team where excellence, rigor and respect for values are at the heart of our identity.
• A dynamic position with a high degree of autonomy, where every day brings its share of challenges and satisfaction.

What we are looking for

You have a degree in engineering (mechanical, civil or equivalent) and significant experience in operations management or heavy industry. With excellent organizational skills and autonomy, you are recognized for your listening and communication skills, in both French and English.

A natural leader, you excel at coordinating teams and solving complex operational problems, which makes you the ideal candidate to meet the challenges of this position.

Do you recognize yourself in this profile? Come and contribute to the success of Boréal Grues and join a team that puts quality and customer commitment first.

Specifically, the Branch Operations Manager's main responsibilities are to:

Operations planning and supervision: Organize, direct and coordinate all fleet lifting, transport and maintenance activities in line with the company's operational objectives

Field team management: Supervise and manage site teams, allocate tasks and ensure the efficiency and safety of operations

Ensuring safety and compliance: Implementing safety and quality standards on worksites, carrying out risk assessments and ensuring that all preventive measures are complied with

Equipment fleet management: Oversee the maintenance, daily inspections and availability of lifting equipment, ensuring that it is functional and compliant with operational requirements

Coordination with subcontractors and partners: Manage relations with subcontractors, suppliers and other partners to ensure smooth operations

Customer Relationship Development: Act as a point of contact for customers understand their needs, provide responsive service and ensure customer satisfaction to maintain Boréal's reputation as an industry leader

Administrative and logistical follow-up: Manage administrative aspects of operations (work orders, reports, inventory) and ensure effective coordination with administrative and financial departments

Compliance with corporate policies and OHS standards: Rigorously apply internal health, safety and environmental policies, while training staff in these procedures

Continuous improvement: Identify ways of optimizing operational processes and contribute to the ongoing improvement of department performance

Performance monitoring and team development: Participate in team evaluation and training, encourage skills development and foster a culture of collaboration and safety

Working conditions

• Permanent position
• 40-hour week
• Comprehensive group insurance program (including dental insurance)
• Registered Retirement Savings Plan (with employer contribution)
• Employee assistance program and telemedicine
• Annual vacation
• Floating vacations, sick leave and statutory holidays