Patient Registration Clerk

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

Duties will include a variety of reception and clerical functions including registering patients; answering telephone; completing requisitions; transcribing doctors' orders; scheduling appointments; ordering and maintaining inventory of supplies; filing; data entry on computer system.

• Registering patients using Meditech Expanse
• Validate health care coverage
• Obtain required information and payment method for uninsured patients
• Validates appropriate insurance information
• Accurately enter all required data
• Answer the telephone in a professional manner
• Addresses inquiries from the public, family and hospital staff
• Completes various clerical tasks/audits as required
• Assembles charts
• Works with accommodation staff to identify opportunities to meet patients preferred accommodations
• Admit patients following established protocols and collaborate with nursing staff regarding bed allocation
• Manage bill payment and receipts for patients
• Other duties as assigned

Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission, vision and values of accountability, respect and compassion which guide our individual behaviours and attitudes.

• Recent Medical Office Administration diploma from a recognized college required and/or a minimum of 1 year recent relevant experience in a similar clerical role in a clinical setting required
• Medical terminology certificate required
• Must have experience with the Meditech Patient Information System
• Must have experience with other patient care related databases i.e. Critical
• Familiarity with computers and accessory equipment - printers, scanners
• Advanced keyboarding and extremely accurate data entry skills required
• Must have experience using Microsoft Office applications including Outlook, Word and Excel
• Minimum of 30 wpm typing speed required
• Accurate spelling is required
• Able to work with minimal supervision and to prioritize work
• Demonstrated excellent interpersonal and organizational skills
• Must be able to read, write, speak and understand English fluently
• Demonstrated excellent customer service skills and the ability to diplomatically respond to physicians, staff and family inquiries in a demanding work environment
• Must be able to meet the physical demands of the position which involves frequent sitting, standing and reaching
• Satisfactory employment and attendance record required

The ideal candidate demonstrates strength in family centered care and is able to work in a dynamic, rapidly changing environment and be ready to embrace change and innovation. We require a person with excellent clinical and communication skills with a clear patient focus and the ability to inspire, influence and advance collaborative teamwork.

Status: Temporary Part-time

Hours: Monday to Friday - Various rotating 7.5 hour day shifts; 0630-1430, 0700-1500, 0730-1530,0800-1600 (Hours are subject to change based on operational needs)

Salary: $22.520 to $28.120 per hour

Date posted: September 17, 2024

Internal applications due by: September 24, 2024

REF1001T

Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.