Unit Clerk

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

We are seeking a detail-oriented Unit Clerk to join our healthcare facility in Burlington, Canada. In this role, you will be responsible for providing essential administrative support to ensure smooth operations of the healthcare unit while maintaining high standards of patient care and service.

• Manage patient reception and registration processes, ensuring accurate documentation and efficient workflow
• Process and maintain patient records, medical orders, and related documentation
• Handle telephone communications professionally with patients, healthcare providers, and staff
• Coordinate scheduling and booking of patient appointments
• Perform data entry and maintain electronic health records using specialized healthcare software
• File and organize medical reports, test results, and other clinical documentation
• Assist medical staff with administrative tasks and documentation requirements
• Facilitate communication between patients, families, and healthcare team members
• Monitor and maintain office supplies and equipment
• Support cross-functional departments as needed

• Medical Office Administration diploma from an accredited institution OR minimum 1 year of recent clerical experience in a healthcare setting
• Medical terminology certificate required
• Proficiency in Microsoft Office applications (Outlook, Word, Excel)
• Experience with healthcare information systems (e.g., Meditech) preferred
• Demonstrated typing speed of 30 wpm minimum with high accuracy
• Strong data entry skills with attention to detail
• Excellent verbal and written communication abilities
• Superior customer service and interpersonal skills
• Proven organizational and time management capabilities
• Ability to work independently and prioritize tasks in a fast-paced environment
• Physical capability to perform extended periods of sitting, standing, walking, and managing wheeled equipment
• Flexibility to work various shifts as required
• Fluent in English with strong command of medical terminology
• Demonstrated problem-solving abilities and decision-making skills
• Track record of maintaining confidentiality and professional conduct

Hours: Monday to Saturday - Rotating 8 and 12 hour shifts - Days/Evenings (hours subject to change based on operational needs)

Salary: $27.69 to $28.26 per hour

Date Posted: November 12, 2024

Internal applications due by: November 19, 2024

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Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.