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Health Careers in Sask

Virtual Care Coordinator

Health Careers in Sask

Saskatoon, SK

  • Number of positions available : 1

  • To be discussed

  • Starting date : 1 position to fill as soon as possible

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Closure Date: February 3, 2025

Position #: 161448

Union: Saskatchewan Government and General Employees Union

Bargaining Unit: SGEU - Saskatchewan Cancer Agency

City/Town: Saskatoon

Facility: University Heights South

Department: Community Oncology Program

Type: Full-time regular

Expected Start Date: February 3, 2025

Expected End Date: February 3, 2026

FTE: 1

Shift Information: Days

Hours of Work: In a 3 week rotation : 14 shift(s) of 7.77 hours

Salary or Pay Band: Pay Band 3, $24.844 to $29.142 (5 step range)

GENERAL ACCOUNTABILITY:
The Virtual Care Coordinator provides coordination and administrative services for the Saskatchewan Cancer Agency Virtual Care program. The position reports to the Provincial Manager of Community Oncology Program of Saskatchewan. The incumbent facilitates all virtual care activities including training patients and providers, scheduling patient consultations, testing, set up and management of equipment, as well as the provision of technical support for the program and instruction for participants. The incumbent liaises closely with members of the medical team, provincial Virtual Care Coordinators, patients and their families to ensure timely provision of care. The position also encompasses quality assurance data collection by means of data base regulation, and maintenance of ongoing service satisfaction measurement tools.
QUALIFICATIONS:
Education:
  • Office Education/Secretarial certificate plus completion of a Medical Terminology course (or) Medical Office Assistant certificate

Experience:
  • 1 year experience scheduling in Aria required.  
  • 1 year providing technical educational support to patients required.

 
Skills:
  • Demonstrate competence in the use of computers and Microsoft applications.
  • Ability to interpret detailed information and communicate effectively both orally and in writing.
  • Human relations skills required to empathize with complaints and/or concerns and establish rapport with patients, the public ,other staff and external health system partners 
  • Moderate judgment and problem solving skills are required to select the most appropriate action from a variety of alternatives.
  • Strong organizational skills and the ability to prioritize workload.
  • Ability to work independently.
  • Ability to manage multiple tasks in various stages of completion according to priorities.
  • Maintain confidentiality.
  • Ability to operate all types of office equipment and to obtain knowledge base required for operating and troubleshooting the Virtual Care equipment and technology
  • Ability to operate a computerized data entry system.
  • Ability to work effectively with provincial health system partners, vendors and liaise as necessary. 
  • Knowledge of culturally responsive care for First Nations and Métis people.

Requirements

Level of education

undetermined

Work experience (years)

undetermined

Written languages

undetermined

Spoken languages

undetermined

Internal reference No.

38257

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