Digital Learning Instructor

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.   

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

Join our Digital Learning team.

At Humber River Health, our Digital Learning team plays a pivotal role in the development of education for all projects and digital upgrades, design and implementation of a proficiency review to assess staff’s knowledge and identify any gaps post roll out.  This includes the scheduling, organizing and facilitation of monthly onboarding education sessions for new staff and staff returning from LOA.    We are currently seeking a Digital Learning Instructor to work with our Digital Learning Team.  This person is primarily responsible for maintaining system training environment for the purpose of training new and existing users on system functionality and expected results, test patients, facilitating all monthly onboarding education sessions, adult learning and identify any system issues and facilitate and gather data to measure system knowledge versus functionality.

 Reporting Relationship: Manager, Digital Learning Team

Location: Wilson Site (please note this is a fully onsite position)

Non Union

Position Responsibilities:

• Responsible for leading, developing and facilitating system adult learning to professionally regulated staff
• Perform business requirement gathering sessions
• Perform post on-boarding optimization evaluation to identify and address training gaps
• Provide post onboarding daily check-in support until core competencies are demonstrated in the work environment and new staff pass a post-onboarding competency validation test
• Responsible to validate ongoing staff competency in all optimal workflows, and communicate to ICAT any gaps/challenges identified for process improvement
• In collaboration with Digital Learning Team, develop, document and communicate downtime process for entire organization
• Develop and facilitate mock downtime sessions and measure adoption and loop back into continuous improvement activities
• In collaboration with Digital Learning Team, perform annual review of all nursing and allied health staff for proficiency with system inputs and outputs
• Lead gap/fit analysis and survey client experience as mechanisms to loop back into continuous
• Act as subject matter expert in related projects
• Provide voice of client to project design/build stages
• Perform other duties as assigned

Qualifications:

• Bachelor's Degree in a health sciences field or education
• Master’s level degree in Education preferred
• Minimum of 3-5 years relevant work experience in Adult Learning
• Minimum 2 years of Informatics experience
• Experience with Meditech and/or other Electronic Medical Record (EMR) applications
• Technical proficiency with MS Office (Outlook, Word, Excel, PowerPoint etc.) and knowledge in Visio preferred
• Demonstrated strong written, interpersonal/verbal communication skills
• Strong analysis, problem solving and organizational skills
• Demonstrated ability to work as part of a team as well as independently 
• Excellent attendance and discipline free record required.

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.

Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.