Claims Specialist – Property

Our client is a highly established insurance provider, currently seeking to hire a Claims Specialist (Property) to join their team in Toronto.

This is a hybrid position based in downtown Toronto. The successful applicant should expect to work from the company's Toronto office 2 days per week.

ABOUT THE COMPANY

Our client is a specialized insurance provider, serving the local communities for more than 100 years with unwavering dedication and expertise. With a strong commitment to innovation, professionalism, and customer satisfaction, they have built a reputation as a trusted partner in the insurance industry.

ABOUT THE OPPORTUNITY

• Managing a diverse personal caseload of commercial property claims, including catastrophe claims, large losses, and complex cases, while maintaining the company's high standards for quality and customer service. The specific caseload will depend on qualifications and experience.
• Proactively handling all assigned claims, effectively communicating with key internal stakeholders (such as the Leadership Team, Underwriting, Risk Control, and Actuarial departments) as well as external stakeholders (including customers, brokers, and service suppliers) from the initial notification through to final settlement.
• Contributing to the design and implementation of claims policies, processes, procedures, products, and services.
• Analyzing statistical information and key performance indicators (KPIs) to identify trends, enhance performance, and support remedial actions.
• Continuously monitoring, maintaining, and developing personal knowledge and skills through ongoing professional development, including insurance-related courses and at-the-desk coaching.

REQUIREMENTS

• University degree, college diploma, or equivalent insurance experience.
• CIP qualification or a willingness to achieve it within an agreed timeline.
• 10+ years of previous commercial property claims handling experience.
• Strong verbal and written negotiation skills.
• Ability to assimilate and comprehend complex information.
• Proven track record of delivering excellence.
• Capability to handle high call volumes effectively.
• Excellent attention to detail.
• Energy, focus, and a commitment to personal development.

HOW TO APPLY

Please apply directly to this posting with the most recent version of your resume. If you would like to speak with us regarding this position, please contact Erica Zimmermann at 437 370 0758 ext 402 or email ezimmermann@impactrecruitment.ca. To learn more about our open positions, visit us at impactrecruitment.ca.

ABOUT IMPACT RECRUITMENT

Specializing in a wide variety of industries and recruitment verticals, Impact Recruitment is passionate about matching exceptional talent with exciting new opportunities across Canada. For job seekers, we offer a dedicated approach to finding the right opportunity for your career growth.

The Certified Candidate® system by Impact Recruitment is designed to ensure your next career move is the right one. We take the time to thoroughly understand your technical abilities, your career goals, and you. Become a Certified Candidate® and enjoy a better recruitment experience with Impact. Learn more at impactrecruitment.ca.

Privacy and confidentiality are important to us; as such all applications are kept strictly confidential. We will not share your information with anyone without your prior approval. While we will only be considering qualified applicants for this position, if you are interested in pursuing an alternate career path, we would certainly be happy to speak with you about opportunities that fit your profile.

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