Business Continuity Manager, Global Technology & Knowledge

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

We are currently seeking a Business Continuity Manager to join our Global Service Management team. This team is responsible for various aspects of Service Management, including Incident, Problem, Change, Configuration, Security Compliance, Business Continuity, and Service Request Fulfillment, as well as Reporting.

The role ensures the management and adoption of service management processes that governs service provisioning, service support and business relationships. This role will primarily be responsible for ensuring that the service management practices that provide consistent interfaces between customers and service providers specifically in the areas of Business Continuity, Disaster Recovery and Security Compliance are implemented, adopted and managed across the enterprise.

• Develop, implement, and maintain comprehensive business continuity and disaster recovery strategies and solutions
• Review and update the critical technology services recovery plans
• Coordinate with various teams to ensure business continuity and disaster recovery strategies and solutions are integrated into the organization’s systems and procedures
• Develop and execute the Disaster Recovery testing plan
• Conduct risk assessments and business impact analyses of critical technology services to identify vulnerable areas
• Conduct education and drills to validate and improve the business continuity and disaster recovery plans.

• Minimum 5+ years professional experience in IT Business Continuity and Disaster Recovery
• Bachelor’s degree from an accredited college or university or equivalent work experience
• Experience in supporting ISO and SOC2 internal and external audits
• Knowledge of Business Continuity Management and Disaster Recovery standards (i.e. ISO 27031/22301)
• Strong knowledge of business continuity and disaster recovery best practices
• A strong understanding of IT / Business processes, challenges and issues and the business impact of products, tools, technologies and policies

Providing you with the support you need to be at your best

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have the opportunity to request an adjustment or accommodation at any point throughout the recruitment process. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.