Disability & Wellness Advisor

• Accountable for performing full cycle disability management support for Canadian Early Referral Services (ERS), At Work Services and LTD process and coordination
• Provides advice and updates managers and HR on employee cases, offering recommendations to support employee return-work-efforts while working with Employee Relations on complex claim issues
• Supports Senior Manager, Benefits & Wellness in reviewing and updating of Absence Management Program to enhance efficiency and compliance
• Provides guidance and support on U.S. Short-Term Disability (STD), Long-Term Disability (LTD), Family and Medical Leave Act (FMLA) and state specific leave programs, & complex FMLA applications
• Monitors legislative changes related to the U.S. state disability programs and recommend and implement any required changes
• Support Senior Manager, Benefits & Wellness in development of wellness initiative by coordinating the wellness calendar, activities and program reviews
• Research industry best practices and trends, and provides recommendations to support mental, physical, financial, and social well-being strategies as the wellness initiative evolves over time
• Delivers education and communication efforts on disability programs, related compliance, programs and available resources and drive engagement throughout the employee lifecycle
• Partners with Communications team to increase awareness, engagement, existing resources and promote the overall well-being program while maintaining and updating the Mental Health Connect site
• Supports with the identification of metrics to assess the impact and effectiveness of wellness programs & prepare reports on disability program and identify areas for improvement
• Build and strengthen relationships with disability and wellness program vendors, including vendor managers, case managers and rehabilitation coordinators & lead monthly review meetings to evaluate case progress

Qualifications:

• Bachelor’s degree in HR, Business Admin or a relevant field
• 4+ years experience in a similar role in the delivery of both Canadian and US employee Disability and Wellbeing programs within a complex, multi-jurisdictional organization (Canadian is essential, US is preferred)
• Strong MS Office skills with expertise in Excel
• Familiar with large HRIS or ERP systems such as JDE and Workday
• Knowledge of disability legislation, occupational health policies, and leave management regulations in Canada and the U.S.
• Excellent problem-solving, communication, organizational and stakeholder engagement skills
• Experience collaborating with cross-functional teams, including HR, Legal, and Health & Safety professionals
• Ability to analyze data and generate reports to measure program success and identify trends