Co-Op/Intern

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Term Length: 4 Months

Term Start: January 8, 2025

Term End: April 18, 2025

As of October 15, 2024 Loblaw has adopted the following Hybrid working model (a combination of working between the office and remotely). Colleagues will continue working remotely up to 1 day a week, while spending the other 4 days in the office.

Shoppers Drug Mart Specialty Health Network supports our retail stores to provide the best patient care to patients who require specialty drugs. We provide patient support programs for specialty drug therapies, providing physicians with resources to manage their patients, facilitating reimbursement, and enhancing patient compliance. We deliver superior customer service to patients, healthcare providers and pharmaceutical manufacturers to improve healthcare outcomes for all stakeholders.

Job Overview:

Reporting into the Program Manger, SHN is looking to hire a Winter Student within our Department of Specialty Programs. Within the business unit, the Student will have the opportunity to support Patient Support Programs and gain valuable experience by working on special projects and initiatives as assigned by the Manager and Senior Manager. The Student will effectively manage all assigned tasks and responsibilities within the required timelines. This individual will have the opportunity to integrate their knowledge and skills into a professional setting.

Key Responsibilities:

• Support the day-to-day program needs through collaboration with the Program Manager and Senior Program Manager
• Work with the Patient Operations department to manage and facilitate program requirements and file/data cleanups
• Provide essential support across the business unit pertaining to new client initiatives.
• Assist with new program launches
• Review current program flows, guides and update accordingly
• Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures
• Conduct program Self Inspections
• Performing ad-hoc tasks as required depending on operational needs arising

Qualifications & Skills:

• Currently enrolled in relevant degree/diploma program
• Excellent communication skills both written and verbal
• Ability to communicate effectively with all relevant Specialty Health Network teams
• Attention to detail along with strong organizational skills
• Proficient in Microsoft office
• Ability to work independently and in a team environment
• Ability to adapt quickly to changing demands
• Familiarity with CRM platforms is an asset (Salesforce)
• Highly motivated professional who demonstrates strong initiative and is capable of leading projects independently
• The ideal candidate will possess a proactive mindset, consistently seeking out ways to improve areas of opportunities
• Previous reimbursement, customer service, or clinical experience are assets

This exciting role provides an excellent opportunity to gain comprehensive exposure while contributing to meaningful projects.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.