Grocery Clerk (Full-Time) - Department Manager

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®.

At No Frills, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.

Why is this role important

At Rob’s No Frills, we believe in the power of exceptional customer experiences. By ensuring the shelves are always full, and staff well supported, our Full-time Grocery Clerks play a crucial role in turning ordinary shopping trips into extraordinary adventures.

(Please note that the store is located on 8601 Warden Ave., Markham L3R0B5)

+++Please be aware that this is a people manager role, and proven experience in a similar capacity, along with a high level of maturity are essential+++

+++Please apply only if you can commit to availability for closing shifts (Shift ends at 10pm) and/or weekends, as these are crucial to our team’s success+++

+++Previous experience in a retail and/or warehouse receiving role is highly valued+++

+++Experience with inventory management platforms is considered an advantage+++

What you’ll do

Customer Service and Support:

· Train and motivate staff to deliver exceptional customer service.

· Resolve customer inquiries and support store staff to maintain a high standard of customer satisfaction.

Store Operations and Management:

· Delegate and prioritize workload for efficient store operation.

· Oversee the receiving, handling, and storing of products to optimize results.

· Ensure pricing integrity and maintain store cleanliness to specified standards.

· Manage product rotation as required to maintain quality.

Merchandising and Marketing:

· Effectively merchandise according to advertising and promotional programs.

· Stay informed about market trends and competitor activities to drive strategic decisions.

General Duties:

· Perform additional tasks as needed to ensure courteous service and competitive product offerings.

Who you are

· A team player with an attention for detail

· Driven and able to work independently in a fast-paced environment

· Resourceful and courteous when resolving customer questions

· Motivated to learn new things

Experience you exhibit

· Demonstrated understanding of critical success factors for the No Frills concept as a discount food store focusing on low price image in the following ways:

• merchandising to appropriate No Frills standards

• maintaining and ordering proper inventories, including being familiar in dealing with direct suppliers and having knowledge of their products

• checking invoices for proper product / pricing / quantities

· Maintaining cleanliness to appropriate standards

· Excellent communication skills

· Demonstrated Customer focus

· Ability to manage people

· Ability to work with minimal functional direction

· Must be able to lift using work safe guidelines

· Demonstrated accountability for entire store in the absence of Store Associate/Owner:

• key carrying / alarm responsibilities

• strictly adhering to loss prevention, health and safety, and other applicable operational policies

What you bring

· Flexibility to work a variety hours which may include days, evenings, and weekends

· Able to move up to 50lbs and in constant mobility for an entire shift

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “No Frills” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.