Manager, US Customs Compliance

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you.

At Loblaw, we have a passion for customers, whether that means creating the best in food, health and beauty, building an innovative online shopping experience or launching an impressive loyalty program.

Work Location:

This role could work out any one of the below offices:

• Loblaw Head Office - 1 Presidents Choice Circle, Brampton, Ontario, L6Y 5S5

• T&T East Region Office - 123 Commerce Valley Dr E, Thornhill, ON L3T 7W8

• T&T West Region Office - 6311 Fraserwood Pl, Richmond, BC V6W 1J2

Why is this role important?

Reporting to the Director, Customs Compliance, this role will be a part of our industry leading Customs Compliance team that navigates the ins and outs of product importation into the United States (US). The primary objective for this role is to comply with all US Customs and Border Protection (CBP) regulations to minimize costs and risk to the Company. This role will be responsible for supporting our company’s HTS Code Database as well as support our dedicated Customs Broker to address any day-to-day business needs to ensure Customs clearance operations run smoothly. This role will provide the opportunity to combine your technical, auditing and people skills to support the Enterprise on risk related matters with a focus on US Customs Compliance. You will join a dedicated and motivated team with exposure to industries within the Loblaw enterprise including grocery retail, pharmaceutical, home & entertainment and apparel.

What you’ll do?

• Provide support as a dedicated resource for US customs compliance
• Review all requirements to enable compliant customs activities in the United States while respecting internal processes and regulations in force (USMCA certificates of origin, tariff classification, assigning duty rates - including 301 Tariffs, conduct regular reviews and audit transactions for completeness, etc.)
• Support day-to-day US import & export compliance operations
• Research product literature to determine proper HTS Codes with due regard to business risks
• Ensure compliance with Participating Government Agent (PGA) data element requirements to enable compliant declarations (FDA, USDA, APHIS, Permits, etc.)
• Analyze and interpret requirements for compliance as they relate to US Customs and Border Protection (CBP) regulations
• Support departmental audits that meet government, corporate and Internal Audit standards
• Responsible for projects or initiatives as required

What we’re looking for?

• Current US CCS (Certified Customs Specialist) designation in good standing
• 3-5 years’ experience in a Customs environment
• Good interpersonal skills and ability to cultivate strong working relationships in a team environment is a must
• Strong technical skills in the field of Canadian/US Customs Export Compliance
• Demonstrates a practical and informed understanding of US Department of Agriculture (USDA) and US Food and Drug Administration (USFDA) regulations as well as Participating Government Agency (PGA) code assignment to support timely US Customs Clearance activities.
• Strong Microsoft Office (365) Skills
• Proficiency in Mandarin and/or Cantonese is considered an asset

How you’ll succeed?

At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.