Merchandising, Manager Grocery

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

THIS POSITION IS FOR THE FORTINOS CORPORATE OFFICE IN HAMILTON

Role Mandate:

The Merchandising Manager is a pivotal role which provides required support to the Director of Merchandising and Franchisees to develop and maintain merchandising strategies to meet organizational objectives. Effective management of all merchandising to ensure great execution on merchandising standards in order to achieve growth in sales, profit, and market share.

Accountabilities:

• Develop action/business plans for stores based on P & L to increase sales and department contributions and meet/exceed budget targets.
• Provide input on ad themes/planning calendar.
• Plan item selection for weekly flyer and seasonal promotional activity meeting financial targets.
• Review ad orders from stores to ensure sales/profit targets will be met.
• Manage weekly merchandising related communication to stores.
• Ensure ad flyer proofing process is administered.
• Provide financial roll-ups to the business on the promotional programs.
• Plan and implement retail pricing strategies.
• Provide guidance to Franchisees and department managers. This would include providing feedback of performance and areas for improvement and development, assist with setting specific department standards/specifications.
• Work with Space Planning Manager to develop and communicate planograms that meet stated merchandising standards.
• Working with assigned Specialists to ensure department adherence to company policies/procedures and consistent execution process and strategy. Determine how variances from policy or strategy should be addressed.
• Required to analyze department performance and provide feedback. Develop action plans to address any gaps in performance or procedure. Follow up with key stakeholders on prior feedback/action plans in order to ensure continuous department improvement.
• Work with others on customer complaints and requests for new products to ensure high levels of customer service.
• As required, help resolve external issues such as vendor credits and internal issues such and interpersonal conflicts.
• Manage, train, motivate supporting analyst. This includes explicit consideration of on-the-job training needs, arranging appropriate training, and providing timely feedback.
• As required, assist with new store openings and refurbishments.
• Travel is required, this may include evenings and weekends
• Other duties as required.

Education and Experience

• Retail management experience.
• Excellent problem solving, communication, interpersonal and team-building skills.
• Merchandising and operations experience in Grocery would be an asset.
• Ability to lead and motivate a team.
• Ability to develop and execute short- and long-term plans in line with corporate strategy.
• Excellent Communication skills.
• Willingness to follow a flexible work schedule.
• Must be adaptable to work in a rapidly changing environment.
• Computer skills - Microsoft Word, Excel, and Outlook (e-mail).
• Working knowledge of SAP, JDA, Microstrategy, Numerator an asset.

Key Competencies

• Valid Ontario driver license with the ability to travel within Ontario to support store functions.
• Strong problem-solving skills including experience formulating and executing action plans.
• Must possess good people skills, communication skills (both verbal and written).
• Superior customer relations skills and a strong sense of professionalism.
• Demonstrated time management skills with the ability to multitask.
• Demonstrated ability to work independently and achieve results.
• Customer focused and able to nurture positive customer relationships.
• Highly organized and has a high degree of attention to detail.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.