Senior Analyst, Analytics & Customer Insights (1 Year Contract)

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Senior Analyst, Analytics & Customer Insights (1 Year Contract)

The Strategy & Customer Insights team analyzes data, identifies insights, and formulate strategics plans to inform business decisions and drive growth using a customer-centric approach. We are hiring a Sr Analyst, Analytics & Customer Insights within the ‘Hard Discount’ Division (No Frills & Maxi). Reporting to the Director, Strategy & Customer Insights, the incumbent will be accountable for championing data analytics and consumer insights across a wide range of initiatives to inform divisional strategy.

What you'll do:

• Be responsible for the extraction, review, and preparation of complex operational and customer data from a variety of databases (GCP, Teradata, Nielsen, etc.).
• Synthesize large amounts of data from multiple sources, including loyalty & customer transaction data, consumer & syndicated research, market share, and campaign results.
• Interpret data and analysis to generate meaningful insights with the objective to solve business problems, identify new opportunities, and drive strategy.
• Prepare presentations effectively conveying key insights while simplifying topics for audiences at all levels including senior management.
• Work collaboratively with other teams include category, loyalty, and data science.

What you bring:

• University Degree in Data Science, Computer Science, Statistics, Mathematics, Economics, or another relevant field
• 2-3 years related work experience in an analytical role. Experience in Retail, Loyalty, CPG industry an asset
• Advanced SQL is mandatory
• Strong MS Office skills in Excel and PowerPoint required
• Experience with Google BigQuery, Teradata, Nielsen is a strong asset
• Programming skills in various languages including Python and R is an asset
• Familiar with data visualization tools (i.e., Qlik Sense, Looker Studio, Power BI, Tableau) is an asset
• Prior experience with building models on big data is preferred
• Ability to synthesize large amounts of data into insights
• Strong ability to build presentation materials and present complex ideas in a clear and articulate way
• Strong interpersonal skills and comfortable leading discussions and collaborating with stakeholders
• Basic financial and retail business understanding
• Strong attention to detail
• Curiosity and willingness to ask questions

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.