Analyst, Global Real Estate Operations
Manulife Financial Corporation
Toronto, ON-
Number of positions available : 1
- Salary To be discussed
- Published on February 7th, 2025
-
Starting date : 1 position to fill as soon as possible
Description
General Accountability:
Supporting regional offices across Canada, the United States, and Asia, the Global Real Estate (“GRE”) Operations team is accountable for developing and maintaining global policies and standards, tools and managing global processes and platform reporting, providing operational scale consistency and value for our regional investment teams.
The Analyst, Business Operations, within the GRE Operations team is responsible for efficiently developing, managing and communicating business unit operational policies and procedures, compliance and risk management programs, contract management and business continuity plans. The role reports to the Managing Director, Global Real Estate Operations, and actively coordinates with all functional groups within our business.
Manulife Investment Management (“MIM”) is the global wealth and asset management segment of Manulife Financial Corporation. MIM's global real estate platform provides investment solutions globally as part of its comprehensive private markets’ capabilities, offering core, core-plus, and value-add strategies.
MIM’s GRE team leverages its global platform and regional market knowledge to identify opportunities and drive results for its clients. As of December 31, 2024, its sustainably operated platform includes approximately 90 million square feet of office, industrial, retail, and multifamily assets located across Canada, the United States, and the Asia Pacific region, with over $27 billion CAD of real estate (500+ properties). The team is expanding its capabilities to meet evolving market opportunities, building a strong and diverse global culture as an entrepreneurial investment manager.
Responsibilities:
Support the Development and Implementation of GRE Operational Policies and Procedures:
Assist in maintaining an inventory of business unit policies, procedures, and templates.
Help track timing and refresh dates of policies, ensuring that policy owners keep them up to date.
Support the execution of third-party manager oversight programs, such as annual tenant engagement surveys and property management scorecards.
Assist in processes related to the onboarding and offboarding of investments, as well as new ventures and funds.
Assist in Business Unit Compliance and Risk Management Programs:
Help collect, organize, and maintain business unit-managed contracts, including master agreements, service contracts, and vendor agreements.
Support the administration of the AML/ATF program within GRE, ensuring compliance with internal and external regulations.
Assist in organizing compliance reporting programs, including anti-money laundering and fraud risk assessments.
Support Contracting Process and Contract Management:
Assist in ensuring adherence to the business-managed procurement policy and third-party risk management standards.
Help maintain a centralized contract database or inventory system, including tracking renewal and expiry dates.
Assist in collecting, reviewing, and processing invoices from vendors and suppliers, ensuring accuracy and timely processing.
Support Business Continuity Plan Coordination:
Assist in identifying critical business processes, assessing risks, and developing strategies for mitigating disruptions.
Help ensure that employees are familiar with the business continuity plan and understand their roles during a crisis.
Knowledge/Skills/Competencies/Education:
Bachelor’s Degree in business, finance, accounting, or real estate management preferred.
Minimum 1-3 years of experience, with a preference of experience within the investment management industry.
Ability to work independently and prioritize deadlines.
Advanced proficiency with Microsoft Excel. Experience with real estate accounting systems required, experience with Yardi, VTS and Anaplan a plus.
Strong knowledge of real estate investment, asset management, accounting, and administration concepts. Experience working with real estate funds a plus.
Ability to manage working with a range of stakeholders to achieve objectives and deadlines. Ability to work as a team player and to develop strong working relationships across various groups and locations.
Excellent influencing and communication skills. Sound analytical and problem-solving skills. Effective customer service and interpersonal skills. Strong organizational, time management and priority setting skills to meet tight deadlines.
Strong analytical skills (both quantitative and qualitative). Strong risk assessment skills. Ability to compile, monitor, examine, and audit various financial, performance, and/or data reports for accuracy, integrity, and conformance to performance benchmarks. Strong organizational and prioritization skills.
Ability to juggle competing priorities and work under pressure to meet demanding response times, all while paying strict attention to detail.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Primary Location
Working Arrangement
Salary range is expected to be between
$61,350.00 CAD - $102,250.00 CADIf you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.
Requirements
undetermined
undetermined
undetermined
undetermined
Other Manulife Financial Corporation's offers that may interest you