Director, Enterprise Productivity Management

The Director, Enterprise Productivity Management is a key role within the organization that will lead and be responsible for large transformational initiatives that deliver significant expense savings. Reporting to the Vice President, Global Head of Enterprise Productivity Management, the role will focus primarily on transformation techniques to deliver sustainable improvement in efficiency, cost reduction, scalability, and/or integration of business units or capabilities across the enterprise. This is a high-impact role within Manulife, very visible at the leadership level, and requires an individual with outstanding leadership skills, including high emotional intelligence, stakeholder management, partnership, and collaboration / influencing skills.

Position Responsibilities:

• Provide direction, consultancy, and support to the business leaders to identify new opportunities which can be converted into initiatives.
• Partner with the segments and functions to identify and deliver on initiatives required to achieve efficiency targets.
• Proficient in performing end-to-end business assessments, examining all or specific aspects of the organization, process, and/or technology to find opportunities and offer recommendations.
• In partnership with other members, lead and oversee the transformation initiatives, reporting on schedule, budget, scope, quality, risks/issues/dependencies, and benefit realization.
• Provide visibility and clarity of the delivery of the progress and financial performance of the transformation initiatives.
• Ensure that results are sustainable by embedding continuous improvement frameworks and processes to sustain the change over the medium to long-term horizon.
• Maintain regular and effective communication regarding the progress of transformation initiatives, ensuring that all collaborators are informed and offer encouragement.
• Share accountability for the success of transformation initiatives, ensuring they are delivered on time, within scope, budget, and desired outcomes. Supervise projects to ensure successful completion within specified time frames and budgets, maintaining optimal performance. Identify and raise issues when necessary, suggesting solutions to maintain project progress.
• Support the EPM practice development by building points of view, carrying out roadshows, etc.

Required Qualifications:

• 10+ years of dynamic management consulting, financial, operating model design and strategic assessment experience
• 5+ years leading execution of large-scale initiatives or programs.
• University degree. Equivalent experience in a relevant field would be advantageous, along with an MBA or other post-graduate education.
• Six Sigma black belt and project management skills.

Preferred Qualifications:

• Highly developed communication, relationship, and interpersonal skills.
• Strong leadership skills with the ability to motivate and influence associates at all levels
• Demonstrated successful strategic thinking, policy development and implementation experience

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.