Proposal Consultant, GB

Working within the Group Benefits Marketing - Winning and Retaining Team, the role of the Proposal Consultant is to maximize the potential of each large case proposal to optimize our chance to win new business and retain existing accounts in Group Benefits. This includes managing and taking ownership of the entire RFP lifecycle from receipt to submission. This role is accountable for collaborating with a diverse group of stakeholders including Group Benefits Account Executives, subject matter experts, and senior management within the organization to ensure a winning strategy is implemented to deliver on time, top-quality proposals.

The Proposal Consultant is responsible for monitoring Group Benefits' presale process and the quality of our output - continually recommending efficiencies to optimize our success and working collaboratively with a team of Proposal Consultants. Monitoring also includes identifying industry trends and bringing them to the attention of senior management and the product development team within Group Benefits.

The opportunity:

• Successfully manage and respond to Group Benefits RFXs which include consultant and procurement-driven proposal requests, and delivering within client instructions and required deadlines
• Collaborate with Account Executives, key stakeholders and subject matter experts to implement strategic vision and win themes that will enhance our chances to win new and retain existing business
• Work collaboratively within a group of Proposal and Shortlist Consultants and leverage each other’s knowledge and skillset to reach our common goal to win and retain business in Group Benefits
• Deliver regular project management status updates to Winning and Retaining Team
• Monitor and refining the RFP process to ensure ongoing efficiencies and improvements

How will you create impact?

The Proposal Consultant will report to the Director of the Winning and Retaining Team, Group Benefits. This role will be responsible for the execution and delivery of proposals across Canada that impact our ability to win new business and retain existing business.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for:

• Excellent written and oral skills
• College or University education within a Marketing or Communications field, or related industry experience/knowledge
• 3-5+ years of experience minimum, working within a sales and marketing business development role, preferably with RFPs and presentations/shortlists
• Experience using RFP software (i.e. Loopio, Qvidian) as well as other software (i.e. Seismic, PowerBI, Smartsheet) a strong asset
• Excellent planning and project management skills with a proven ability to execute large/complex concurrent projects within tight timeframes
• Solid understanding of group benefits or health and wellness industries a huge asset
• Strong technical skills using MS Suite (particularly PowerPoint and Excel) and Acrobat products
• Self-starter, proactive, innovative thinking with a keen eye for results and driven by quality
• Must be able to work well independently as well as within a team setting
• Demonstrated negotiation skills and conflict resolution skills - one on one and in group setting
• Exceptional analytical, strategic and problem-solving thinking ability - enabling the candidate to recognize issues, outline possible implications and suggest solutions
• Excellent ability to self-manage to meet timelines of multiple priorities
• Relationship-oriented; must be comfortable working with a wide range of individuals at different levels, managing across, up and down.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.