Senior Full-Stack Software Engineer

As the Senior Full Stack Developer at John Hancock, you will design, develop, and maintain both front-end and back-end components of web applications, ensuring responsiveness and performance. You will also develop and maintain CI/CD pipelines, implement best practices for code reviews, automated testing, and continuous integration, and collaborate with cross-functional teams to streamline software delivery. Your role will also involve implementing and managing Customer Identity and Access Management (CIAM) solutions to enhance user authentication, authorization, and identity management.

Design and Development:

• Design, develop, and maintain front-end and back-end components of web applications, ensuring responsiveness and performance.
• Serve as the primary point of contact for debugging and resolving issues in both front-end and back-end code, ensuring application stability and reliability.

CI/CD and Automation:

• Develop and maintain CI/CD pipelines to enable efficient software deployment, testing, and management, aiming for continuous integration and delivery.
• Automate routine development tasks and workflows using scripting and configuration management tools to ensure consistent and reliable application development and deployment.

Best Practices and Collaboration:

• Implement best practices for code reviews, automated testing, and continuous integration to ensure software quality and reliability.
• Collaborate with cross-functional teams to streamline software delivery, accelerate time-to-market, and drive business value through high-quality releases.
• Identify and address performance bottlenecks in both front-end and back-end systems to optimize overall application performance.

CIAM Implementation:

• Implement and manage CIAM solutions to enhance user authentication, authorization, and identity management.
• Integrate CIAM solutions with web applications to provide seamless and secure user experiences.
• Leverage ForgeRock or similar identity management platforms to enhance CIAM capabilities (nice to have).
• Implement and manage Single Sign-On (SSO) and identity federation using SAML.
• Design and implement authentication and authorization flows using OIDC to ensure secure and user-friendly access controls.

Continuous Improvement:

• Stay updated with the latest trends and technologies in CIAM and identity management to continuously improve system security and user experience.
• Collaborate with stakeholders to establish and prioritize feature development, define and measure key performance indicators (KPIs), and implement feedback loops to ensure alignment between feature development and business goals.

• 5 or more years of experience working in or leading complex enterprise implementations, with a proven track record of successful delivery and support for large-scale, distributed software applications in a production environment.
• Experience with front-end and back-end technologies, including but not limited to JavaScript, HTML, CSS, Node.js, React, Next.js, and relevant frameworks.
• Familiarity with agile methodologies, DevOps principles, test-driven development, continuous integration, and other software engineering best practices.
• Knowledge of CIAM solutions, including SAML and OIDC, to ensure secure and user-friendly access controls.
• Experience with containerization and orchestration tools, including Docker and Kubernetes.
• Proficiency with CI/CD pipelines and tools, ensuring efficient software deployment, testing, and management.
• Familiarity with GitOps practices to manage infrastructure and applications using Git as a single source of truth.
• Knowledge of Azure Kubernetes Service (AKS) for deploying and managing containerized applications in a cloud environment.
• Strong verbal and written communication skills, with the ability to effectively articulate technical vision, possibilities, and outcomes to engineering leadership.
• Excellent organizational and problem-solving abilities, enabling effective management through the creative process.
• Eagerness to learn emerging technologies and understand their potential impact on future developments.
• A capacity for constant learning from both success and failure, remaining open to change and continuous improvement.
• Ability to collaborate with cross-functional teams to streamline software delivery, accelerate time-to-market, and drive business value through high-quality releases.

• Familiarity with identity management platforms like ForgeRock (nice to have) to enhance CIAM capabilities.
• Experience with project tracking software (e.g., Jira).
• Experience with Agile methodologies.
• Experience with Azure, AKS on Azure.
• Experience with cloud platforms (e.g., AWS, Azure).
• Experience with DevOps principles and tools.
• Experience with version control systems (e.g., Git).
• Experience with JSON.

• Languages such as JavaScript, TypeScript, NodeJS, React, HTML5, CSS3, Java, and/or similar technologies.
• AKS and other components supporting a highly automated global engineering platform.
• Open source! Any experience with open-source technologies is highly attractive to us.

• Driving effective decision-making and efficient operations by transforming data into actionable insights.
• Delivering exceptional experiences across all digital touchpoints that drive value for a global brand.
• Enabling productive and engaged employees globally.

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia, and Europe. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com.

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop, and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, color, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.