Senior IT Business Analyst - Credit and Financial Risk

The Credit and Financial Risk Technology Product Squad is responsible for delivering Security and Entity Credit and Financial Risk Management software and data solutions to Manulife’s Risk organizations. The team builds and maintains software used to compute risk metrics that help mitigate Manulife’s exposure to entity default. Within this squad, there are strategic initiatives planned for 2025 focused on expanding Financial Risk Management capabilities. We are seeking a Senior Business Analyst to work closely with business stakeholders at all levels to understand and execute against business priorities while ensuring a high level of service to end users.

• Requirement Development:
  • Develop business requirement and interface mapping documents and specifications.
• Project Management:
  • Take on project management and project coordination roles on small to mid-sized projects.
  • Participate in project coordination and scrum/status calls, follow up on agreed tasks, and track progress on agreed actions.
• Technology and Architecture:
  • Understand technology architecture and identify cross-application dependencies.
• Audit and Compliance:
  • Assist with Audit/Risk/Compliance deliverable coordination across the Credit and Financial Risk Technology Product Squad.
• Liaison Role:
  • Act as a business unit liaison with other business units, including Information Systems.
• Data and Risk Calculations:
  • Understand core investment data attributes required for risk calculations.
• Process Improvement:
  • Research and analyze improvement opportunities, conduct workflow analysis, prepare recommendations, and facilitate implementation of service quality and/or efficiency enhancements to business processes, including implementation of new solutions.

• 10+ years of Business Analysis experience in the Financial Services industry.
• Bachelor’s degree/University degree or equivalent experience.
• CFA or other financial mathematics degree or certification is preferable.

• Experience with Moody’s Risk Frontier, Moody’s Impairment Studio, Moody’s Portfolio Studio, and Microsoft Power BI.
• Confident self-starter and quick learner.
• Team player with good communication skills.
• Understanding of the lifecycle of financial transactions, including derivatives and private markets.
• Experience with IT ticket and project management systems such as ServiceNow and Jira.
• Good verbal and written communication skills; able to effectively articulate technical vision, possibilities, and outcomes.
• Experience with SQL for light queries.

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia, and Europe. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com.

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and education savings plans. Additional information about John Hancock may be found at johnhancock.com.

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop, and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, color, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.