Vice President, Head of Retail Products & Portfolio Yield Management, Manulife Bank

The VP, Head of Retail Products & Portfolio Yield Management will lead a high performing team responsible for all retail products that are not specialized lending or residential lending including deposits (chequing & savings, GICs, TFSAs, RRSPs), ATM and credit cards.

As a member of the Bank Leadership team, the Head of Retail Products & Portfolio Yield Management will be accountable for portfolio data & analytics driving optimization of the portfolio through effective yield management and forecasting.

Key Accountabilities:

• Define the business line strategy for Retail Products and Yield Management and accountable for end-to-end execution against plans.

• Facilitate increased sales and significant earnings growth through pricing models that are attractive and competitive in market, with the highest possible profitability yields.

• Improve funding mix, driving towards annual earnings improvement.

• Ensure compliance with all regulatory and internal standards; accountable to execute 1st line controls and testing of standards.

• Ensure product positioning and market competitiveness.

• Vendor management and operations for credit card products.

Product Management:

• Responsible for Product Management and end-to-end customer experience for all retail products.

• Oversee product strategy and value proposition, P&L management, and business casing.

Yield Management

• Develop Yield Management function for the Bank.

• Define strategy for pricing capabilities and portfolio optimization.

• Create new models to optimize pricing and understand customer & market dynamics.

• Work with vendors to execute on Pricing Agility capability for the Bank.

Portfolio and Data Analytics:

• Lead the team which supports all products' reporting, forecasting, and analytical needs (inclusive of OKRs).

• Establish data steward responsibilities for the Bank.

• Drive efficient and effective self-serve use of tools across the Bank to inform business decisions.

Leadership:

• Team Building: Assembling and leading high-performing teams that are aligned with the company's values and objectives.

• Talent Development: Investing in the professional development of employees through training, mentorship, and performance management.

• Inclusive Culture: Fostering an inclusive and diverse work environment where all employees feel valued and empowered.

• Communication: Ensuring transparent and effective communication within the organization and with external stakeholders.

Qualifications:

• 10-15 years' experience in retail banking.

• Highly strategic and effective leader known for delivering results in a fast-paced organization.

• Expertise in deposit products, pricing and yield optimization, with a deep understanding of best practices in the Canadian market.

• Strong analytical skills and deep product management experience to drive Data & Analytics function.

• Highly effective leadership skills, leading large teams & driving change.

• Ability to adapt to changing business needs, market trends and customer demands.

• Strong leadership, communication, and interpersonal skills, with the ability to inspire, motivate, and mentor a diverse and distributed team.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.