Enterprise Sales Excellence Manager

Come and join our dynamic, diverse, and collaborative Chief of Staff team!  The Chief of Staff (CoS) team within Microsoft Canada is at the core of our business, supporting the strategy and execution for the Office of the President.  We are a cross-functional team that drives Canada-wide workstreams in partnership with our business stakeholders.  As a member of our Chief of Staff team, you will play a crucial role in driving change, leading and landing programs, and supporting the business with insights to influence strategy and direction. Your contributions will help us prioritize our initiatives and make informed decisions that drive our business forward.

As an Enterprise Sales Excellence Manager in Canada, you will lead and inspire a team of sales excellence specialists who are dedicated to driving actionable outcomes, guiding and optimizing the sales process and coaching sales teams and leaders.  You will grow your own career by learning from senior leaders, collaborating with cross-functional teams, and expanding your network and influence. This role will challenge you to foster a diverse and inclusive work environment, achieve ambitious goals, and make a difference for our customers, our company, and yourself.

 You will drive a predictable Rhythm of Business (ROB) with cross-functional teams to ensure quality four-quarter (4Q) rolling business outcomes and be the expert on our sales process, the Microsoft Customer Engagement Methodology. You will work with Segment and Sales leaders to assist in the management of the sales lifecycle—from customer relations to pipeline generation to win rate improvement to usage & consumption.

You will drive business planning, advise segment leads, and collaborate with peers to develop segment strategy for segmentation, territory planning and quota setting. You will coach managers and sellers on customer planning fundamentals, habits, and plan quality. You will support generating new business and accelerate the closing of existing opportunities. You will build relationships with sales managers and their teams. You will execute and help optimize sales team processes and capabilities. You will apply key reporting tools and conduct analysis on key revenue drivers, in collaboration with team members. You will instill sales process discipline, adherence to standards and excellence in execution, or pipeline health.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.