Chief Functional Analyst

A career as a Chief Functional Analyst in the Payment IT team is to assume a key role in the National Bank’s technological transformation, to analyze, optimize and evolve applications, while working closely with a multidisciplinary team.
This role allows you to actively contribute to our organization through your understanding of the needs of users, requirements management, and process analysis to ensure the functional consistency of the solutions implemented.
Your job

• Supporting the various partners in their approach to business or technical solutions
• Understand and challenge business needs as well as architectural requirements and convert them into functional requirements while ensuring traceability of requirements
• Write detailed functional analyses (aligned with business needs and architecture solutions), validate them with business partners, external partners
• Identify gaps and make recommendations to optimize system effectiveness and resolve issues
• Document requests and prepare recommendations to design or adapt systems that meet needs and facilitate decision-making
• Produce technical and functional specifications including expected system behaviors, use cases and user interactions with the system
• Design diagrams to model current and target processes
• Assist the team in more technical issues
• Become a contact person for the teams that revolve around the authorization process (cards, fraud, operations)
• Perform functional testing and assist the test team in developing and conducting acceptance testing of developed solutions.

Your team
IT and Operations is more than 5,500 specialists who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and continuously improve processes.
Within the Payment - IT sector, you are part of a team of 12 colleagues and report to the Manager - Asset Management.
We aim to offer you maximum flexibility to promote your quality of life. This is reflected in a hybrid working environment, as well as flexible and adaptable schedules.
The Bank values continuous development and internal mobility. Our customized training programs, based on learning in action, allow you to master your profession and develop new fields of expertise. Tools such as the Data Academy, language training and coaching and mentoring support are always available to you.
Prerequisites

• University degree or other industry-related diploma and several years of relevant IT experience as a functional analyst
• Experience in managing business processes and requirements
• Demonstrated experience in functional and technical analysis in the delivery of major projects
• Experience with test scenarios and user support
• Agile delivery experience (Scrum, Kanban, SAFe) and knowledge of Atlassian tools (JIRA, Confluence, Bitbucket)
• Knowledge and experience in diagram modelling tools (BPMN) an asset
• Knowledge of the management of payments and card payments within a financial company, an asset
• Ability to work in an ever-changing environment (architecture, solution, infrastructure, organizational)
• Excellent interpersonal skills in a team and business partner environment.

Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.    * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic    These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.   Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.   We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.     We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?    Come live your ambitions with us!