Description
A career as a senior clerk on the operations team at the National Bank is a job where your ability to work in synergy with several partners comes to the fore. With your excellent customer service and proactivity, you'll take charge of administrative needs and respond to requests from employees and partners.
Your job
- Take charge of the processing and administrative follow-up of files
- Participate in updating work processes and procedures in line with quality standards
- Help resolve identified operational problems
- Raise issues or opportunities for improvement
- Ensure compliance with compliance and risk management rules
- Actively participate in his/her own development and that of peers
Your Team
Operations is a large sector with more than 2500 employees where the majority of transactions and customer requests are carried out. Transformation, digitalization, digitalization: the changes we aspire to are realized every day thanks to the expertise of each employee in order to offer a distinctive experience to our customers. Work schedules are flexible and include telecommuting according to operational needs. This position reports to the Director and you collaborate with your team members on a daily basis in the processing of activities in the sector. We know that we can count on our colleagues to share knowledge and help each other.
Prerequisite
- High school diploma
- Aptitude for administrative work
- Ability to provide fast, efficient customer service
- Knowledge of Office suite and collaboration tools
Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
