Senior Clerk

A senior clerk career in the Operations team at National Bank is a job where your ability to work in synergy with multiple partners is highlighted. With your excellent customer service and proactivity, you handle administrative needs and respond to requests from collaborators and partners.

Your job:

• File classification and indexing

• rigorously check file compliance

• Perform tasks for the personal financing teams
• Properly use complex equipment and software required for your work
• Propose suggestions and optimization ideas for the continuous improvement of our operations

Your team:

Operations are at the heart of delivering products and services to clients. Transformation, digitization, digitalization: The changes we aspire to are becoming more concrete every day thanks to the expertise of our banking operations professionals, who enable us to offer our clients a distinctive service.

Our sector is open from Monday to Friday until 9:00 PM and on Saturdays during the day. We are looking to fill an evening schedule from 1:00 PM to 9:00 PM.

We prioritize a variety of continuous learning methods to enrich your development, including learning in action, training content made available to you, and working in collaboration with colleagues of diverse expertise and profiles.

Prerequisites:

• Holder of a high school diploma
• Aptitude for administrative work
• Knowledge of the Office suite and collaboration tools
• Ability to communicate effectively in French and English as you will be dealing with unilingual English-speaking partners and clients

Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.    * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic    These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.   Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.   We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.     We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?    Come live your ambitions with us!