Risk & Analytics Program Lead

As the Risk & Analytics Program Lead you will be responsible for working with business partners and IT to support the Risk & Analytics’ team cross functional initiatives; manage and prioritize the projects, gathering, authoring, and refining requirements; coordinating releases; collaborating with cross-functional teams and stakeholders; managing risks; and making timely decisions to deliver small and large cross function objectives.

RESPONSIBILITIES

• Develop a deep understanding of the needs of the Risk & Analytics department to inform and better execute the team’s initiatives.
• Communicate vision and progress across stakeholders, ensuring alignment and transparency.
• Align with Risk leadership and Product Managers on common strategies and manage cross-team dependencies.
• Foster a culture of innovation, collaboration, and continuous improvement across stakeholder groups.
• Partner and coordinate with IT, Commercial Business, marketing, ops, and other teams to prioritize, define, and execute new product launches and product enhancements.
• Partner with teams and managers to gather requirements and facilitate projects.
• Co-develop user stories, with the help of partners, and manage the backlog.
• Lead, plan, and track the initiative through all phases of the lifecycle from project inception to launch.
• Act as the primary contact for the IT team for information, work prioritization, and decision-making.
• Provide support to the final approver of Risk & Analytics related releases, ensuring proper change management, testing, and user acceptance has been completed.
• Manage and mitigate risks associated with change management.
• Work closely with Fraud, Risk, Collections and other supporting functions to understand and help implement business process changes based on evolving needs.
• Contribute to and participate in steering committees and project meetings to provide status on ongoing projects and production defects.

EDUCATION

• Bachelor's degree in business, computer science or related field is required.

EXPERIENCE

• 5-7 years of proven experience in a similar role
• Prior experience in financial services with exposure to technical aspects of a risk management function

SKILLS

• Strong understanding of Agile methodologies and other project management frameworks
• Excellent communication, presentation, and leadership skills
• Ability to manage multiple priorities and projects simultaneously
• Strong analytical and problem-solving skills
• Experience with product lifecycle management, from inception to market introduction
• Proficiency in using product management tools and software (i.e. Trello, Jira, Smartsheet, MS Project, GanttPRO)
• Ability to work collaboratively with cross-functional teams and stakeholders
• Customer-focused mindset with a passion for delivering high-quality products