Total Rewards Coordinator

Salary Pending Review

Reporting to the Manager Total Rewards, the Total Rewards Coordinator conducts audits, actions findings, prepares and manages correspondence, provides customer service, prepares reports, maintains documentation, and assists with analysis to support total rewards program delivery. The primary focus of the role is OMERS pension administration and supporting employees throughout the retirement process. In addition, the Coordinator assists with employee recognition, job classification and job evaluation administration, benefit program administration, managing the overage dependent process and coordinating optional benefits enrollments; and handles general total rewards inquires.

• Post-secondary diploma in Business, Accounting or Human Resources.

• 1-2 years experience in human resources and/or payroll with exposure to pension and benefits administration.

• Advanced proficiency in Excel, HR Information Systems (e.g., PeopleSoft and Kronos), Word, Power Point, and Outlook.

• Working towards Certified Human Recourses Professional (CHRP) designation or Certified Payroll Practitioner certification is preferred.

• Respond to inquiries and provide customer service to employees on general pension related matters

• Report member events including terminations, retirements, leave periods and broken service and associated calculations; update HRIS pension reporting system and maintain records in compliance with OMERS and Regional guidelines

• Complete pension related remittances for finance, process payments, and maintain documentation

• Complete regular audits, validate and action audit findings, to ensure compliance and accuracy

• Coordinate Non Full Time (NFT) pension enrollments, handle employee inquiries, process enrollments and maintain records

• Investigate service discrepancies related to pension program enrollment and participation

• Prepare employee correspondence related to pension administration

• Assist with pension year-end activities and in the Annual Pension Reporting (Form 119) for all members of the Niagara Region and shared service partner, includes audits, validation of data, reconciliations, and calculations

• File and maintain records

• Provide service and support to employees/retirees regarding the change in employment relationship, impact to benefits and OMERS pension processing

• Prepare retirement packages and conduct retirement meetings for confirmed retirements

• Coordinate retirement certificates and gifts for eligible staff and assist with other employee recognition activities

• Report retirements, service and earnings to OMERS

• Maintain documentation and records

• Coordinate external vendor information sessions, prepare communication material, and organize the selection and registration process

• Conduct benefit audits, action results, prepare correspondence and maintain records

• Coordinate benefit program activities, such as overage dependents and optional benefit campaigns including the collection and adjudication of required documentation

• Provide assistance to employees on overage dependent eligibility and optional benefits applications and inquiries

• Attend job evaluation committee meeting, record minutes

• Prepare and distribute results correspondence to affected parties and the union, prepare tickets for administration and pay processing

• Maintain job documentation

• In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate.

• Regional staff strive to enable the strategic priorities of council and the organization through the completion of their work. Staff carry out their work by demonstrating the corporate values.