Associate Director, Operational Risk

What is the opportunity?

• Define and prioritize systems roadmap and backlog, in alignment with the overall operational risk roadmap.
• Work closely with cross-functional teams, including, universal risk practices teams, operational risk domain COGs (Centers of Governance) and A&O teams as well as 1LOD teams across enterprise to understand needs and translate them into system requirements and user stories.
• Act as the primary point of contact for technical teams and stakeholders to ensure successful delivery of the risk systems enhancements.
• Ensure the product meets regulatory requirements and industry standards.
• Communicate product features and benefits to key stakeholders
• Manage the product lifecycle, including release planning, feature prioritization,
• Elicit and document business requirements for various initiatives with focus on translating business needs into technical requirements.
• Responsible for creating, refining and maintaining requirements and user story documentation
• Responsible for creating, maintaining an user acceptance testing approach
• Responsible for user acceptance testing execution and post implementation verification
• Continuously monitor OR systems performance and gather customer feedback to inform ongoing product improvements
• Partner with OR Data Analytics and IT in identifying and implementing tools/software/architecture required to meet the analytics and reporting needs

What do you need to succeed?

Must-have:

• Bachelor's Degree
• 10 years of experience in a relevant functional areas including financial services, information technology, or other related operational area that supports risk/compliance initiatives within the organization
• Excellent problem-solving and analytical skills, with the ability to translate complex technical concepts into business requirements
• Knowledge of data management and operational risk management practices;
• Ability to interpret business requirements and understand their technology implications
• Experience with testing frameworks
• Ability to work collaboratively, develop strong relationships and influence people/groups of varying disciplines and backgrounds.
• Creativity to go beyond current processes to deliver the best solution for a problem or an opportunity
• Excellent verbal and written communication skills
• Ability to quickly and efficiently adapt to new concepts.
• Knowledge of Project Management (PMF) process/disciplines
• Proven experience working in a scrum team and delivering software under the agile methodology

Preferred:

• Strong working knowledge of Operational Risk Management concepts and processes
• Working knowledge of industry Governance, Risk and Compliance (GRC) solutions/packages

Nice-to-have:

• Experience within GRC domains, preferably in Operational Risk
• Experience working with cross-functional teams in agile environments.

Whats in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work and make a difference.
• Opportunities to build close relationships.

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above