Senior Manager, Business Operations

WHAT IS THE OPPORTUNITY?

As a financially savvy individual, with experience working in an agile delivery environment, you will wear many hats in this role, including managing the detailed spend of the program, providing rigor around vendor management, ensuring a connection between program investment and benefits. We are looking for someone with strong attention to detail, enthusiasm for continuous improvement, and comfort in a fast-paced and dynamic environment.

WHAT WILL YOU DO?

• Maintain a detailed analysis of Cloud tower costs and ensure that the forecasted spend aligns with the strategies of the team.

• Partner with Finance to ensure that monthly financial estimates are transparently and accurately reported.

• Collaborate with Finance to manage the creation and management of the Cloud Operating Plan including Annual budget and forecasts; tracking actuals vs plan; spend vs budget; progress against plan; financial forecasting to transit managers; FTE, contractors, and professional fees budget; help track group savings/cost containment/cost avoidance etc.

• Maintain oversight on Vendor billing and invoices, ensuring accuracy and timely payment. Develop and maintain an analysis and perspective on the vendor spend/value and facilitate a Cloud leadership discussion regarding the connection between cloud delivery roadmaps and timing of vendor engagements.

• Oversee preparation and execution of financial transactions (funding request, approval, and initiate budget orders).

• Interface with TI partners, to ensure successful collaboration with multiple teams across the bank (Finance, Suppler Management, Procurement, BAS, Business Offices) to improve operational processes and data integrity of the financial records.

• Provide monthly financial status reporting to Cloud VP and SLT and be a single point contact for best practices and operational processes.

• Support key financial reporting requirements for transformational initiatives and PARs within the organization as they relate to Cloud. Track initiatives and PARs and ensure appropriate adherence to PAR requirements.

• Support Service Owners and report on technology cost allocations for Cloud services

WHAT DO YOU NEED TO SUCCEED?

Must have:

• Bachelors degree in business administration, accounting, or finance.

• Minimum of 5 years of financial reporting experience.

• Accounting designation, CPA-CMA or equivalent.

• Advanced proficiency in MS Office tools (PowerPoint, Excel, Word, Sharepoint)

• Ability to grasp new concepts quickly, as well as the capacity to work independently under pressure, prioritize work, and successfully meet deadlines.

• Strategic and innovative thinker, and result-oriented team player and relationship builder, with strong analytical, communication, presentation, and writing skills.

• Ability to promote and implement best practices and improved methods to get the work done, and the ability to present to senior management and executives.

Nice-to-have:

• Experience working in an Agile environment.

• Experience working in a technology environment, preferably in banking.

• Knowledge of technology services cost allocations.

Whats in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Opportunities to take on progressively greater accountabilities.

• Leaders who support your development through coaching.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Ability to make a difference and lasting impact.

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