Senior Manager, Cyber Operations – Documentation, Governance and Control Writer (GCS)

What is the Opportunity?

Reporting to the Director, Cyber Operations Risk Management Operations(RMO), the Senior Manager, Cyber Operations Documentation, Governance and Control Writer will provide a service in support of all the Cyber Operations (CO) internationally. With strong risk management experience and expertise, you will partner closely with stakeholders within the CO teams to assist in the creation of Risk Controls and deliver compliance risk reporting to all of GCS.

What will you do?

• Lead and support a service to document process and procedure across Cyber Operations
• Drive results and hold stakeholders accountable to complete Risk Controls create and review
• Provide advisory services to documentation and risk controls
• Support teams throughout the lifecycle of their technical controls.
• Create and provide risk governance reporting to GCS.
• Identify ongoing process improvements, operational gaps, and potential risk remediation steps.

What do you need to succeed?

Must Have:

• University/College graduate or equivalent.
• Experience in technical documentation.
• Excellent written and verbal communication skills.
• Strong stakeholder and relationship management skills.
• Keen attention to detail with an aptitude for problem-solving, challenging the status quo, and thinking outside the box.
• Effective time management and organization skills with the ability to multi-task and flexibly adapt to changing priorities.
• Strong technical writing skills with the ability to distill complex technical details into concise, consumable language.
• Passionate about IT Risk Management.

Nice to Have:

• One or more related professional designation such as CRISC, CISA, CISM, CISSP.
• Strong experience responding to and/or participating in regulatory requests and exams.
• Institutional knowledge and familiarity with RBC policies and standards.

Whats in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

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