Accounts Receivable Administrator

Find Your Limitless with Reliance

By joining Reliance as an Accounts Receivable Administrator you’ll become an important Team Member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless - join us!

What do we offer?

• The tools you need to succeed - including the tools for the job as well as training and development programs
• A successful and knowledgeable team to be part of and learn from
• Competitive base pay plus the ability to earn more tied to your success - the only limit is your potential

• A great benefits plan for you / your family
• Career paths so you can advance in the company
• Awarded Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team

The Accounts Receivable Administrator role will provide administrative support to Accounts Receivable department and collaborate with other departments within the organization. This position is primarily responsible for performing adjustments, reactivations and system generated daily tasks, including responding to other department inquiries, coordinating with team members, and handling various back-office administrative tasks.

What will you do?

• Post and transfer payments accurately and in a timely manner.
• Trace payments using various applications, adapting to changes in tools as needed.
• Address tasks and resolve bugs in SAP workflows, meeting department timelines and standards.
• Track progress, perform data entry of completed tasks, and monitor workflows to ensure timely completion.

• Provide administrative support for reactivation, fire and flood cases, and adjustment requests from other departments.
• Maintain daily records to support month-end reporting, ensuring data accuracy and timely updates.
• Handle inbound inquiries through the portal, efficiently addressing customer and departmental requests.
• Maintain daily tracking for month-end reporting, providing accurate data and updates as required.
• Manage inbound inquiries through the portal, addressing customer and other Dept. requests efficiently and professionally.
• Support customer and law office inbound queue to answer calls relating to request submitted through Portal.

What do you bring?

• Post-secondary education and equivalent work experience
• Minimum 2 to 3 years previous administrative experience, AR or accounting department preferred.
• Previous experience working with SAP systems considered an asset.
• Strong analytical skills with emphasis on detail and accuracy
• Strong customer service experience providing guidance and direction
• Excellent communication and interpersonal skills
• Responsive and easily adapts to change.
• Strong Microsoft office skills (MS Office, Word, Excel)
• Excellent time management and organizational skills
• Highly motivated self-starter able to take initiative and problem solve.
• Team player comfortable working as part of a close-knit team

Why Reliance?
As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and Team Members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for four consecutive years since 2019. Reliance remains focused on sustainability, workplace safety, wellness, diversity, inclusivity, and prudent governance.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com.

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