Real Estate (NOSI) Administrator

Find Your Limitless with Reliance

By joining Reliance as a Real Estate (NOSI) Administrator you’ll become an important Team Member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless - join us!

The Real Estate (NOSI) Administrator role will represent Reliance Home Comfort and collaborate with the Law Society and real estate law offices on a daily basis. This position is primarily responsible for preparing and registering security documentation, including Notices of Security Interest, responding to law office inquiries, coordinating with vendors, and handling various back-office administrative tasks. The role requires strong attention to detail, organizational skills, and the ability to effectively communicate with legal professionals and vendors to ensure accurate and timely processing of documentation and information requests.

What do we offer?

• The tools you need to succeed - including the tools for the job as well as training and development programs
• A successful and knowledgeable team to be part of and learn from
• Competitive base pay plus the ability to earn more tied to your success - the only limit is your potential

• A great benefits plan for you / your family
• Career paths so you can advance in the company
• Awarded Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team

What will you do?

• Oversee real estate sale and refinance transactions involving Company Security registration from initiation to completion, including timely response to law offices and customer inquiries via email.
• Prepare and register security interests for rental and finance portfolios using various systems, ensuring accuracy and compliance.
• Review documents and create data sheets for vendor processing, ensuring completeness and adherence to standards.
• Submit work to vendors according to departmental standards, maintaining efficient workflows and quality control.
• Track progress, perform data entry of completed tasks, and monitor workflows to ensure timely completion.
• Maintain daily tracking for month-end reporting, providing accurate data and updates as required.
• Manage inbound inquiries through the Smartsheet portal, addressing customer and law office requests efficiently and professionally.
• Support customer and law office inbound queue to answer calls relating to request submitted through Portal.

What do you bring?

• Post-secondary education and equivalent work experience within a law clerk capacity
• Minimum 2 to 3 years previous real estate administration and transaction experience.
• Previous experience with Notices of Security Interest documents, other provinces security registration and title search system.
• Strong vendor relationship management
• Knowledge of SAP system considered an asset.
• Excellent communication and interpersonal skills
• Strong analytical skills with emphasis on detail and accuracy
• Responsive and easily adapts to change.
• Strong Microsoft office skills (MS Office, Word, Excel)
• Excellent time management and organizational skills
• Highly motivated self-starter able to take initiative and problem solve.
• Team player comfortable working as part of a close-knit team

Why Reliance?
As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and Team Members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for four consecutive years since 2019. Reliance remains focused on sustainability, workplace safety, wellness, diversity, inclusivity, and prudent governance.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com.

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