Coordinator, Pro Sales National Account (Contract 12 months / Remote) - Fluent in French

• English
• Français (CA)

We require all our head office associates to be proficient in French, spoken and written.

Position is REMOTE

Contract 12 months

At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match

Your role

• Open accounts for clients under national agreements
• Ensure timely and efficient client service for national clients, serving as a point of contact to resolve day-to-day issues.
• Prepare and organize client agreement documents, presentations and letters, in support of the National Account Manager.
• Manage and update files and data related to national agreements, ensuring their accuracy and accessibility.
• Coordinate and plan participation in conventions and events across Canada, in line with the needs of national clients and corporate objectives.
• Manage marketing requests associated with national customers (website advertising, program information, store listings), in conjunction with internal teams.
• Assist National account managers in the preparation of the documents necessary for the management of large renovation projects and purchasing projects for national clients.
• Work closely and maintain good relationships with national account managers, sales representatives and other stakeholders to ensure customer satisfaction.

The qualifications we are looking for

• Experience in coordinating major accounts, directly supporting an account manager, and providing customer service.
• Proficiency in the Microsoft suite (Excel, PowerPoint, Teams, Forms) and comfort with computer systems.
• Experience in project management and preparation of strategic documents is an asset.
• Excellent organization and methodological rigor.
• Ability to manage stress and juggle multiple projects simultaneously
• Ability to learn quickly and be resourceful.
• Professional attitude, punctuality and sense of responsibility.
• Excellent communication skills, quick wit, positive and dynamic attitude.

By joining the RONA family, you’ll enjoy many benefits, such as:

• A fitness centre, sports activities, and showers
• A childcare centre that can accommodate up to 78 children
• A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
• Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
• Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
• Electric car charging stations
• Career growth opportunities within the company
• An inclusive and safe working environment
• Promotion of work-life balance
• An employer that’s involved in the community
• And much more!

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.