Intermediate Bilingual Customer Service Representatives to respond to customer requests and complete service orders - 8099
S.i. Systems
Montreal, QC-
Number of positions available : 1
- Salary To be discussed
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Contract job
- Published on November 2nd, 2024
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Starting date : 1 position to fill as soon as possible
Description
Our valued Telecommunications client is actively seeking Intermediate Bilingual Customer Service Representatives to respond to customer requests and complete service orders.
Initial 12 month contract, working remote with 2 days/month onsite in Montreal
Responsibilities
- Responsible for responding to customer requests in a prompt, accurate, and professional manner
- Develop and maintain good client relationships while ensuring confidentiality
- Work with both internal and external teams to ensure the customer’s needs are met
- Process customer requests through utilization of the CRM tool
- Manage and update the inventory system
- Complete service orders
- Process invoices and complete billing
Must have skills
- 3+ years of customer service experience
- Excellent communication in English & French
Nice-to-have skills
- Experience in accounting (invoices / billing)
Requirements
undetermined
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undetermined
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