Intermediate Bilingual Technical Specialist to provide support online with CISCO products. - 19210

Our valued client is seeking a Intermediate Bilingual Technical Specialist to provide support online with CISCO products

Initial 6 month contract with high probability of extension. Fully remote in Canada.

Responsibilities

• You will be part of the sales support team in the business market.
• You will work as part of a pre-sales technical team to process existing customer additions and changes and support new sales opportunities.
• You will work with a team of technical professionals who will guide you through the product selection process.
• Participate in the customer requirements process for Unified Communications and LAN projects.
• Prepare proposals according to guidelines, initiate orders in the company's internal system and follow up as needed.
• Work in conjunction with partners in the Unified Communications, WLAN and LAN services ecosystem (CISCO, Aruba Komutel, Microsoft, etc.).
• Work with the CISCO Commerce Workplace (CCW) tool Work with internal systems.
• Work simultaneously on various projects as directed by management Your knowledge of Unified Communications (LAN, WIFI, IP voice) and your business skills will be an important asset.

Must-Have Skills:

• 2+ years of work experience in a Technical support/sales role in a TElCO environment
• Experience working with a CISCO products and IP Voice tools
• Bilingualism (French, English)