Intermediate Enterprise Data & Records Consultant to provide support on Identification, Retention and Disposition of records and data - 85587-1

Intermediate Enterprise Data & Records Consultant to provide support on Identification, Retention and Disposition of records and data - 85587-1

Line of Business: Enterprise Records Management Team

Start/End Dates: 2025-03-17 - 2026-03-16

Work Location (Tax): 81 Bay 21st Floor

Remote/Hybrid: Hybrid - 1 day (Thursday) in office and last Friday of every month at minimum

Selling points of the positions: Not your typical records management role, you'll be involved in a lot of change management with significant solutions experience.

This role is accountable for providing business services and consultative support on the identification, retention and disposition of records and data. As part of the Enterprise Data and Records Management Office (EDRMO), the successful candidate will proactively analyze, recommend and implement enhancements to the EDRMO’s governance framework and processes, clearly communicate rationale and negotiate solutions that will enhance operational effectiveness, and support enterprise-wide data and records management initiatives. Assigned projects are expected to be implemented in an effective manner through collaboration with a diverse team to create and building flexible, innovative solutions that deliver business value.

How You'll Succeed: You will support the operationalization of records-related policies and standards by engaging business partners. You will achieve this through the following:

Advocacy: You will promote awareness and adoption of records-related concepts, requirements, and leading practices for managing data/records at each stage of the information lifecycle. This entails engaging with business partners and control groups to ensure consistent application of records-related concepts.

Innovative Thinking: You will develop and sustain a framework for records management innovation across the enterprise that ensures compliance while delivering improved value to business partners. This entails working with business, technology, and data partners to identify and prioritize opportunities for change based on business need and risk.

Consultation and Advice: Working with business partners , you will provide guidance on the design and implementation of effective solutions that address business requirements, emerging technologies, and the applicable regulatory environment. You will prepare and present reports based on research and analysis of specialized information to keep functional leaders informed of the status of records-related issues and concerns. You will gather, validate and document complex business requirements for assigned projects to support achieving strategic objectives.

Operational Excellence: Identify, develop, implement and maintain operational process enhancements to records services to increase efficiency and effectiveness. You will be required to liaise and work with technology, risk, and compliance teams across the enterprise.

Building Strong Partnerships: You will support a network of business SMEs who will collaborate with you on ensuring records compliance across our bank. You will be required to liaise and work with record roles across the enterprise. As a governance group, EDRMO works very closely with Regions and LOB partners to help guide them on interpreting and implementing records management practices and solutions.

Leadership: Create a positive work environment by being an effective role model and championing the mission, vision, and values. Ensure compliance with policies, standards, guidelines, and controls by applying the policies and controls fairly and consistently so employees understand what to expect.

Cross-functional relationship: Key relationships with a wide range of internal employees, teams, and departments, including leaders across TI&I, Information Security and Corporate Security, Architecture, Finance, Internal Audit, GORM and operational business teams. A wide range of internal and external professional contacts including but not limited to consultants and subject matter experts in the industry.

Must Have Requirement:

- 1+ years' Experience managing programs within FI

Nice to Have:

- Records management

Soft Skills:

- Ability to navigate difficult conversations

- Strong organizational skills

- Attention to detail

- Tech Savvy

- Strong communication skills

- Relationship management mindset