This recruiter is online.

This is your chance to shine!

Apply Now

Senior Business Systems Analyst to create use cases and user stories, along with requirements elucidation and translation for design to support a major IT

Ottawa, ON
  • Number of positions available : 1

  • To be discussed
  • Contract job

  • Starting date : 1 position to fill as soon as possible

Our valued public sector client is seeking a Senior Business Analyst to create use cases and user stories, along with requirements elucidation and translation for design to support a major IT project.


Background:

This is to support the Complaint Process Transformation Project. The BA will support requirements elucidation and translation to design, with a focus on translating CPT needs to Salesforce common data model and technologies.

Must Have:

  • Business Analyst (10+ years)
  • Use Cases, User Stories (10+ years)
  • System Requirements Specifications (SRS) (10+ years)
  • Business processes for redesign (5+ years)
  • DND, CSE, or SCC industry experience (2+ projects)
  • Secret Cleared

Nice to Have:

Certification (CBAP, CCBA, ITIL, PMP)

Responsibilities:

  • Define and document high-level complaints management use cases;
  • Define and document operational, technical and security requirements;
  • Define and document workflows and processes;
  • Support translation of the above documentation into effective designs; and
  • When required, support testing activities to ensure business objectives are met.
Apply

Requirements

Level of education

undetermined

Work experience (years)

undetermined

Written languages

undetermined

Spoken languages

undetermined